Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

2.0.3 SETUP FAILED

discjockeyR 7:49 PM - 2 June, 2018
Hi, trying to install 2.0.3 and getting setup failed error that another version of this product is already installed. I have try and unisntall the previus version but i am still getting the same error. below is the log file. Please advice, Thanks

[4788:36A0][2018-06-02T22:44:11]: Burn v3.6.3303.0, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\chris\Downloads\Serato DJ Pro 2.0.3 64bit (1)\Serato DJ Pro 2.0.3 64bit.exe, cmdline: ''
[4788:36A0][2018-06-02T22:44:11]: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Serato\Serato DJ Pro'
[4788:36A0][2018-06-02T22:44:11]: Setting string variable 'WixBundleLog' to value 'C:\Users\chris\AppData\Local\Temp\Serato_DJ_Pro__20180602224411.log'
[4788:36A0][2018-06-02T22:44:11]: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\chris\Downloads\Serato DJ Pro 2.0.3 64bit (1)\Serato DJ Pro 2.0.3 64bit.exe'
[4788:36A0][2018-06-02T22:44:11]: Setting string variable 'WixBundleName' to value 'Serato DJ Pro '
[4788:36A0][2018-06-02T22:44:11]: Detect 4 packages
[4788:36A0][2018-06-02T22:44:11]: Setting numeric variable 'QuickTimeInstalled' to value 1
[4788:36A0][2018-06-02T22:44:11]: Setting string variable 'QuickTimeVersion' to value '125140992'
[4788:36A0][2018-06-02T22:44:11]: Setting numeric variable 'RedistInstalled32' to value 1
[4788:36A0][2018-06-02T22:44:11]: Registry key not found. Key = 'SOFTWARE\Microsoft\VisualStudio\14.0\VC\Runtimes\x64\'
[4788:36A0][2018-06-02T22:44:11]: Setting numeric variable 'RedistInstalled64' to value 0
[4788:36A0][2018-06-02T22:44:11]: Condition '(RedistInstalled32)' evaluates to true.
[4788:36A0][2018-06-02T22:44:11]: Condition '(RedistInstalled64)' evaluates to false.
[4788:36A0][2018-06-02T22:44:11]: Condition '(QuickTimeInstalled) AND (QuickTimeVersion >= 125140992)' evaluates to true.
[4788:36A0][2018-06-02T22:44:11]: Detected package: vc_redist.x86.exe, state: Present, cached: None
[4788:36A0][2018-06-02T22:44:11]: Detected package: vc_redist.x64.exe, state: Absent, cached: None
[4788:36A0][2018-06-02T22:44:11]: Detected package: Serato_DJ_Pro.msi, state: Absent, cached: Complete
[4788:36A0][2018-06-02T22:44:11]: Detected package: QuickTimeInstaller.exe, state: Present, cached: Complete
[4788:36A0][2018-06-02T22:44:11]: Condition 'VersionNT64 > v6.0' evaluates to true.
[4788:36A0][2018-06-02T22:44:11]: Detect complete, result: 0x0
[4788:36A0][2018-06-02T22:44:13]: Plan 4 packages, action: Install
[4788:36A0][2018-06-02T22:44:13]: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[4788:36A0][2018-06-02T22:44:13]: Skipping dependency registration on package with no dependency providers: vc_redist.x64.exe
[4788:36A0][2018-06-02T22:44:13]: Setting string variable 'WixBundleLog_vc_redist.x64.exe' to value 'C:\Users\chris\AppData\Local\Temp\Serato_DJ_Pro__20180602224411_0_vc_
redist.x64.exe.log'
[4788:36A0][2018-06-02T22:44:13]: Setting string variable 'WixBundleRollbackLog_Serato_DJ_Pro.msi' to value 'C:\Users\chris\AppData\Local\Temp\Serato_DJ_Pro__20180602224411_1_Ser
ato_DJ_Pro.msi_rollback.log'
[4788:36A0][2018-06-02T22:44:13]: Setting string variable 'WixBundleLog_Serato_DJ_Pro.msi' to value 'C:\Users\chris\AppData\Local\Temp\Serato_DJ_Pro__20180602224411_1_Ser
ato_DJ_Pro.msi.log'
[4788:36A0][2018-06-02T22:44:13]: Skipping dependency registration on package with no dependency providers: QuickTimeInstaller.exe
[4788:36A0][2018-06-02T22:44:13]: Planned package: vc_redist.x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4788:36A0][2018-06-02T22:44:13]: Planned package: vc_redist.x64.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[4788:36A0][2018-06-02T22:44:13]: Planned package: Serato_DJ_Pro.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[4788:36A0][2018-06-02T22:44:13]: Planned package: QuickTimeInstaller.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4788:36A0][2018-06-02T22:44:13]: Plan complete, result: 0x0
[4788:36A0][2018-06-02T22:44:13]: Apply begin
[1FBC:4450][2018-06-02T22:44:14]: Creating a system restore point.
[1FBC:4450][2018-06-02T22:44:29]: Created a system restore point.
[1FBC:4450][2018-06-02T22:44:29]: Caching bundle from: 'C:\Users\chris\AppData\Local\Temp\{d9061076-a3e8-4897-8dd4-0ee8dbc672
8f}\.be\SeratoDJ Pro.exe' to: 'C:\ProgramData\Package Cache\{d9061076-a3e8-4897-8dd4-0ee8dbc6728f}\Serato DJ Pro.exe'
[1FBC:4450][2018-06-02T22:44:29]: Registering bundle dependency provider: {d9061076-a3e8-4897-8dd4-0ee8dbc6728f}, version: 2.0.3.3285
[1FBC:26BC][2018-06-02T22:44:31]: Verified acquired payload: vc_redist.x64.exe at path: C:\ProgramData\Package Cache\.unverified\vc_redist.x64.exe, moving to: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe.
[1FBC:26BC][2018-06-02T22:44:33]: Verified existing payload: Serato_DJ_Pro.msi at path: C:\ProgramData\Package Cache\{BB6C7D02-8104-49BB-9723-FB76C264E29C}v2.0.3.3285\Serato DJ Pro.msi.
[1FBC:4450][2018-06-02T22:44:33]: Applying execute package: vc_redist.x64.exe, action: Install, path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe, arguments: '"C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\vc_redist.x64.exe" /install /passive /norestart'
[1FBC:4450][2018-06-02T22:44:34]: Error 0x80070666: Process returned error: 0x666
[1FBC:4450][2018-06-02T22:44:34]: Error 0x80070666: Failed to execute EXE package.
[4788:36A0][2018-06-02T22:44:34]: Error 0x80070666: Failed to configure per-machine EXE package.
[4788:36A0][2018-06-02T22:44:34]: Applied execute package: vc_redist.x64.exe, result: 0x80070666, restart: None
[4788:36A0][2018-06-02T22:44:34]: Error 0x80070666: Failed to execute EXE package.
[1FBC:4450][2018-06-02T22:44:34]: Removing cached package: vc_redist.x64.exe, from path: C:\ProgramData\Package Cache\3155CB0F146B927FCC30647C1A904CD162548C8C\
[1FBC:4450][2018-06-02T22:44:34]: Removed bundle dependency provider: {d9061076-a3e8-4897-8dd4-0ee8dbc6728f}
[1FBC:4450][2018-06-02T22:44:34]: Removing cached bundle: {d9061076-a3e8-4897-8dd4-0ee8dbc6728f}, from path: C:\ProgramData\Package Cache\{d9061076-a3e8-4897-8dd4-0ee8dbc6728f}\
[4788:36A0][2018-06-02T22:44:34]: Apply complete, result: 0x80070666, restart: None, ba requested restart: No
discjockeyR 8:23 PM - 2 June, 2018
Finally i manage to install it by uninstalling microsoft visual C++ version 14.0.23918 and serato dj 2.0.3 install it again but older version 14.0.23026. SO it seems that there is a problem with newer version? I will contact support
dj_aFro 2:02 AM - 3 June, 2018
Before install the new 203 need re-name your 202 in your system and remove all C++ exept for 2017
discjockeyR 5:56 AM - 3 June, 2018
Thanks for the reply. I have just remove c++ 2015 64bit, there are also older versions installed like 2013 etc. Serato intalled again 2015 but older build than the one i had. What about if windows update the build of 2015 again?
dj_aFro 7:31 AM - 3 June, 2018
I have windows7 64 and C++2017, all work fine with serato
(before 2017 was c++2015 also)
Let’s try to update
discjockeyR 7:59 AM - 3 June, 2018
Yes but you still have installed 2015? I don’t mean update version but only build of update of 2015. I will try later
Jamesms 12:26 PM - 9 June, 2018
I am having the the same problem any ideas om how to fix
Silver Surfer#2 8:33 PM - 9 June, 2018
I too had this problem. But going by the advice above i uninstalled all C++ and setup installed correctly.

Its failing on C++ being already installed. Its looking for version 14.0.230236.0 so just uninstall that version
Urluhh 5:22 AM - 22 July, 2018
Had the same problem on my win10 razer blade stealth. I fixed it by installing the most recent version of vc_redist.x64 from microsoft's website. Thanks for the help to everyone in this thread :)
Vynil_is_Better 11:17 PM - 6 September, 2018
So tried this with 2.0.4 same issue there is was no version other than Scratch live which is named differently in the folder as per the guide to have mulitple versions.
However it still fails.
error 0x80070666

Of all the software we use not just for music but in general, Serato seems to be the most complicated and problems installing updating crashing etc. I do not think users should have to mess around with the c+ files just to get serato to work this is getting kind of ridiculous.

I hope someone can provide an answer as DJ 1.9 has been crashing and 1 of my controlllers ddj-sx2 does not allow to use previous version of dj pro (2.0.3) - The official 2.0.4 release states it does however.

At this point may switch completely to Virtual DJ or REkordBox if there is no solution - we play on multiple controllers and Turntables having ONE WORKING software makes more sense.
DjSyndic8 4:30 AM - 7 September, 2018
Quote:
Of all the software we use not just for music but in general, Serato seems to be the most complicated and problems installing updating crashing etc. I do not think users should have to mess around with the c+ files just to get serato to work this is getting kind of ridiculous.


once again this is a windows issue and mac install seems to be ok

Quote:
I hope someone can provide an answer as DJ 1.9 has been crashing and 1 of my controlllers ddj-sx2 does not allow to use previous version of dj pro (2.0.3) - The official 2.0.4 release states it does however.


I'm running 2.03 fine on the ddj sx2 on windows and Mac
but with windows I think remove all your old versions of Serato then do a clean install of the new serato dj pro
Vynil_is_Better 7:13 AM - 7 September, 2018
Quote:
Quote:
Of all the software we use not just for music but in general, Serato seems to be the most complicated and problems installing updating crashing etc. I do not think users should have to mess around with the c+ files just to get serato to work this is getting kind of ridiculous.


once again this is a windows issue and mac install seems to be ok

Quote:
I hope someone can provide an answer as DJ 1.9 has been crashing and 1 of my controlllers ddj-sx2 does not allow to use previous version of dj pro (2.0.3) - The official 2.0.4 release states it does however.


I'm running 2.03 fine on the ddj sx2 on windows and Mac
but with windows I think remove all your old versions of Serato then do a clean install of the new serato dj pro



Odd you had 2.0.3 on windows 10 working with DDJ-SX2? hmm Odd indeed as I had it n my system and as soon as we connected the controller DDJ-SX2 a few months ago it gave an error message saying it does not work with dj pro 2.0.3 despite all firmware and driver updates.
Also 1.9 WILL NOT work with our DDJ-SX (1) anymore rendering and unistalling Scratch live may be an issue as we need it for SL1 which oddly enough Serato does not want to support but seems to be the MOST STABLE (which is a farce)
DjSyndic8 10:16 AM - 7 September, 2018
Quote:
Odd you had 2.0.3 on windows 10 working with DDJ-SX2?


sorry ma bad it works on win7

have you installed the current driver version last updated 2016 cdn.pioneerdj.com
G.REKKAS 12:01 PM - 7 September, 2018
hi regarding the issue of not upgrading to 2.0.3 or 2.0.4 it was solved for me by installing latest microsoft visual ++ 2017 package
Dj Farouk @5881629 9:33 PM - 17 January, 2019
I do currently have the same issue installing Serato Pro 2.1.0 after an upgrade.I have Bitdefender installed, and the previous version was working fine. Ever since the upgrade nothing installs anymore.It basically shows the progress bar of installation, but i do not see any files being installed onto my laptop pc.Just progress bar and successful installation notification. But sill no installation at all. Before upgrading to new version, i did disable my antivirus software. Please assist or guide as to what the problem can be.
DJ Tecniq 9:57 PM - 17 January, 2019
Get rid of Windows...problem solved
Dj Farouk @5881629 10:07 PM - 17 January, 2019
I wish i could but unfortunately i am not fortunate enough to invest in another laptop as i have been using this one for quiet sometime now and it served me really well.Wish i had the money to invest in a Mac Book Pro, but that too ain't gonna happen anytime soon.So what really can be the issue beside getting rid of windows?
popnwave 11:06 PM - 17 January, 2019
Quote:
I wish i could but unfortunately i am not fortunate enough to invest in another laptop as i have been using this one for quiet sometime now and it served me really well.Wish i had the money to invest in a Mac Book Pro, but that too ain't gonna happen anytime soon.So what really can be the issue beside getting rid of windows?


If you can do it, give yourself a FRESH Win10 1803 install and leave the anti virus stuff to what Microsoft has baked in.
DjSyndic8 12:50 AM - 18 January, 2019
Quote:
I do currently have the same issue installing Serato Pro 2.1.0 after an upgrade.I have Bitdefender installed


you need to get a dedicated laptop for djing and having a heavy software like bitdefender is not going to help at all... or like Tecniq says consider a mac

I just bought a cheap mac-book pro 2011 13inch i7 2.8ghz 4core with 8gb Ram, I installed OSX Sierra and it runs SDJ Pro 2.05 & Djay Pro 2 smooth az, I had to optimize it first, and it only cost me $300aud,

so now I'll be using it as a backup and also using it both at the same time one will be for Djay Pro 2
my other Mac is a MBPro 2012 i7 2.6ghrz 8core 16gb ram

so when you say you cant afford a Mac I find that hard to believe, if your serious about DJing then you will get one.
DjSyndic8 12:52 AM - 18 January, 2019
Quote:
I do currently have the same issue installing Serato Pro 2.1.0 after an upgrade.I have Bitdefender installed, and the previous version was working fine. Ever since the upgrade nothing installs anymore.It basically shows the progress bar of installation, but i do not see any files being installed onto my laptop pc.Just progress bar and successful installation notification. But sill no installation at all. Before upgrading to new version, i did disable my antivirus software. Please assist or guide as to what the problem can be.


also have you updated this for windows?support.microsoft.com
HK1200 1:03 AM - 18 January, 2019
Did you try right clicking on the installer icon and selecting"Run as Administrator" by chance?
Dj Farouk @5881629 7:51 AM - 12 February, 2019
Yes i have tried all that i could, install/uninstall. Antivirus enabled/disabled etc, but nothing seems to be working at all.The worst part now my previous version before update to current..even that too don't want to install anymore even running it as an admin install.Therefore with all this stress recently with serato update,i am currently using a different brand of dj software on same laptop with no hiccups at all.