Serato DJ Lite / Intro General Discussion

Talk about Serato DJ Lite / Intro software and controllers.

Can't login to My serato

tobias1992 7:31 PM - 31 January, 2018
When I start Serato DJ intro the program just opens, without any login required.
It hasnt been a problem before, but now i want to try the 14day serato DJ trial. In order to do that i have to log in? From what i've read there should be like a "My serato tab" on your right side, when mixer is plugged in. Its not.
I've tried reinstalling the program and the drivers.
Im using reloop beatmix 4, windows 10.
Would love some help!
/Tobias
DJ Tecniq 9:02 PM - 31 January, 2018
This should help support.serato.com
tobias1992 9:22 PM - 31 January, 2018
Unfortunately it doesnt. I am able to access the yellow "start trial" button in Serato, but all it does is redirect me to this page: serato.com
Thanks.
DJ Tecniq 10:38 PM - 31 January, 2018
Quote:
Unfortunately it doesnt. I am able to access the yellow "start trial" button in Serato, but all it does is redirect me to this page: serato.com
Thanks.
did you try clicking “start a free trial” on the website?
tobias1992 6:57 PM - 1 February, 2018
Yes I did. It opens another page which tells me to connect my hardware and open "my serato".
Its like they dont want me to purchase their products...
Thanks
DJ Tecniq 7:43 PM - 1 February, 2018
Quote:
Yes I did. It opens another page which tells me to connect my hardware and open "my serato".
Its like they dont want me to purchase their products...
Thanks
Connect your hardware then click my Serato.
DJ Tecniq 7:44 PM - 1 February, 2018
Try logging out then logging back in in “my Serato”
tobias1992 10:08 PM - 1 February, 2018
It worked!
Thank you very much for helping and have an awesome day!
DJ Tecniq 5:10 PM - 2 February, 2018
Quote:
It worked!
Thank you very much for helping and have an awesome day!
Welcome bud enjoy👍🏼
Djdaa 12:46 PM - 20 May, 2019
I also have problems getting “ my Serato “ to just access the internet so that I can register Serato Video to the program . Was anyone able to solve this with a Mac book pro 10.7 ? I am still waiting for Serato to get back to me for support. I wish they would go back to the old days where you can call them and speak to a tech .
deejay aviy 2:07 AM - 29 August, 2019
I format my MacBook
and I install Serato DJ
but now I can't login in my Serato
I have purchase Serato Video