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issues logging into my serato softwar

DeejayEppz 10:44 PM - 17 October, 2017

i purchased serato software (with a VOUCHER CODE) few years ago. i am experiencing difficulties trying to log in with my account on the serato DJ software itself to purchase an expansion pack "SERATO CLUB KIT". Anytime i try logging in, i get this "(The SERATO DJ ACTIVATION on this computer is managed by a different user account... To manage the activation for this computer, Log out then Log In as the USER that activated this computer)...... Which is Impossible, because i have been managing this same MAC since i got it and since i had the SERATO DJ SOFTWARE...

please help me solve these issues in order for me to be able to purchase EXPANSION PACKS directly from my Serato DJ software.

thank you