Serato Sample General Discussion

Talk about Serato Sample

Activation of a reseller license

donhogo 6:54 PM - 14 July, 2017
Hi,

I purchased my license for Sample today from Audiodeluxe. Unfortunately I´m not able to activate the license. If I go to the "products" tab on my Serate account site there is a button called "Add a New Product". Unfortunately Sample is not in the dropdown list.

Can someone please assist?

Thanks, Holger
Serato, Support
Scott S 11:06 PM - 17 July, 2017
Hi donhogo, yes it looks like you've already got a Serato Sample licence on your account.

You should be able to activate the plugin when you start it up - are you not able to do this?

Quote:
If I go to the "products" tab on my Serate account site there is a button called "Add a New Product". Unfortunately Sample is not in the dropdown list.

Can you send me a screenshot of what you see when you click on the Products section of your profile?

Thanks
donhogo 8:03 AM - 18 July, 2017
Hi Scott,

The activation of the license worked after putting the "serial" from the reseller into the voucher input field. I found this in the activation manual of another reseller. I was able to activate the plugin on my computer.

Thanks