Serato DJ Pro General Discussion

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 Serato DJ Pro General Discussion
serato program freezing with numark nv
Talk about Serato DJ Pro, expansion packs and supported hardware

serato program freezing with numark nv

xcessivenz 9:43 PM - 25 June, 2017
hi guys im having issues with my serato. When im using my controller Numark NV its frezzing the program during play. Which then i have to hard reset the program to continue. I never have this issue when using the turntables via the SL3 box. Im wondering if its the controller. I know its not my laptop cause i have had it checked. Just wondering what other people think it possibly it could be. Or has anyone had the same issues with the same controller. Any ideas would be a big help
DJ Tecniq 3:58 AM - 26 June, 2017
What are the specs of the laptop? Have you tried a different USB cable or use the one from your SL3?
xcessivenz 8:29 PM - 17 July, 2017
no i havent tried just yet the laptop has 8gb ram its i5 and has all the specs to run program and controller
Serato, Support
Dave. 8:18 AM - 19 July, 2017
@xcessivenz sorry to hear this, can you please first of all ensure that your computer is optimized, using the steps listed here:

- PC: support.serato.com
- Mac: support.serato.com

Next check that you have firmware v1.07 installed on your controller:

- www.numark.com

I also suggest running through the following:

- Test another USB cable, best to try a *brand new* cable and test all USB ports.
- Try adjusting your USB buffer size to 10ms or higher
- If you're using USB hub, ensure this is plugged into it's AC adapter if it has one

Hola if you need further help,
Dave