Serato Video General Discussion

Talk about Serato Video and Video-SL.

video freezes

lemonmac13 3:00 AM - 19 June, 2017
Hello everyone.. I recently downloaded serato video. Before i was using virtual dj pro for playing videos.i really like it and it has very nice features but it keeps freezing all the time.. I also choose the lowest quality but it still keeps freezing in almost every video especially the bigger ones. It isn't a computer issue because, virtual dj didn't freeze at all and my computer is new with powerfull specks: macbook pro 15.5, intel i7, 16 gb ram and 500 ssd hd. Anyone may help? Thanks in advance.
DJ Tecniq 10:00 PM - 19 June, 2017
I have a Mac as well and have experienced video freezing too it seems to be an issue with 1.9.6 from what I've seen. It happens with my Pioneer SB2 and Pioneer S9.
lemonmac13 2:39 AM - 20 June, 2017
I also have the pioneer sb2
Juan Carlos Yépez 4:01 AM - 20 June, 2017
Same issue with Denon MCX8000 over Lenovo T440p, 8gb ram and Intel Core i5
KateUptonNYC 9:40 PM - 20 June, 2017
Quote:
Same issue with Denon MCX8000 over Lenovo T440p, 8gb ram and Intel Core i5


Within Windows its issues with Codecs. Although the Mac issue seems to be occurring also, I ran into numerous freeze issues with Windows machines.

What codecs are you using?
DJ Tecniq 6:31 PM - 21 June, 2017
Hey guys I currently have a support ticket open for my video freeze issues so far no resolve yet but I'll keep everyone updated. I'm on Mac and don't recall this happening with previous versions.
milonguero 8:40 PM - 26 June, 2017
I had poor video performance with some codecs on my windows laptop until I installed the K-Lite codec pack.
DJ Tecniq 1:45 AM - 4 August, 2017
Anyone still experiencing this on Mac? Still happening on 2014 Mac as of now spinning video is unstable.
djnak 3:21 AM - 4 August, 2017
Quote:
Hello everyone.. I recently downloaded serato video. Before i was using virtual dj pro for playing videos.i really like it and it has very nice features but it keeps freezing all the time.. I also choose the lowest quality but it still keeps freezing in almost every video especially the bigger ones. It isn't a computer issue because, virtual dj didn't freeze at all and my computer is new with powerfull specks: macbook pro 15.5, intel i7, 16 gb ram and 500 ssd hd. Anyone may help? Thanks in advance.


where are your videos sourced from?....Virtual dj can handle different codecs easier than serato...
DJ Aryes 9:28 PM - 15 August, 2017
same issue here with windows 10, before nothing happen was great but i think is a software problem and they don't do anything to resolved id be a long time since they update the Serato DJ from 1.9.2
DJ Tecniq 9:36 PM - 15 August, 2017
Quote:
same issue here with windows 10, before nothing happen was great but i think is a software problem and they don't do anything to resolved id be a long time since they update the Serato DJ from 1.9.2
What kind of graphics card does your computer have? Try updating any video card drivers from the manufacturer which may help.
Deejay0071 7:27 PM - 30 August, 2017
I'm having the video and software freezing... Also have a ticket open... running pioneer SX2 with a later 2015 mac book pro. standard usb on each side. I find that one side plugged into the controller works better than the other side. Thought it was a latency issue but that isn't it. All files are analyzed 4 days of work. Only seems to do it at early morning hours. Playing a gig that last over 4 hours, and the worries start coming on. Seems to happen between 1 - 3 am... Not a computer thing... All updates are set to off and WIFI/Bluetooth are off... Did all the suggested optimization things but still not working correctly. Just downloaded and installed the new version 1.9.7... I'm going to set it up tonight and let it run for a couple days...
lemonmac13 4:43 PM - 3 September, 2017
Quote:
Quote:
Hello everyone.. I recently downloaded serato video. Before i was using virtual dj pro for playing videos.i really like it and it has very nice features but it keeps freezing all the time.. I also choose the lowest quality but it still keeps freezing in almost every video especially the bigger ones. It isn't a computer issue because, virtual dj didn't freeze at all and my computer is new with powerfull specks: macbook pro 15.5, intel i7, 16 gb ram and 500 ssd hd. Anyone may help? Thanks in advance.


where are your videos sourced from?....Virtual dj can handle different codecs easier than serato...


From dvd rips till downloaded from youtube
lemonmac13 4:44 PM - 3 September, 2017
all loaded on an external hard drive usb3