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Serato Crashing Mid-Set

Chief2842 1:50 AM - 2 June, 2017
TTM-57SL Scratch Live
MacBook Pro Mid 2012
El Capitain 10.11.6
Processor 2.5 GHz Intel Icore i5
8GB Memory
Intel 4000 1536
USB 3.0 Hub
Lacie 2TB HD
Novation Dicers


Recently I started having Kernel Panics and my MacBook freezes crashes mid-set. At first I thought it was the USB 2.0 hub so I ordered a 3.0 hub and the issue kept happening. Next I thought it was my old Western Digital external HD so I went out and got a LaCie 2TB mini rugged. Well it still kept crashing, next I though it was the USB cord on the dicers so I ordered the same A/B USB cable that came with the dicers and it's still crashing mid-set. Below is a copy of my Kernel log and as you can see it's referencing the USB. Well I disconnected the hub and dicers and I did not have any crashing issues, well my question is could the dicers be dying or could it be the hub? I would like to continue to use my dicers. If any one could help that would be appreciated.


Anonymous UUID: 4A753D9A-3305-C9ED-EA15-AAEA7E2E3145

Thu Jun 1 20:06:59 2017

*** Panic Report ***
panic(cpu 2 caller 0xffffff8020fcbe03): Kernel trap at 0xffffff7fa1c748a8, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff802cf3e000, CR3: 0x0000000024422000, CR4: 0x00000000001626e0
RAX: 0x0000000000000002, RBX: 0x0000000000000000, RCX: 0xffffff802cf3e000, RDX: 0x0000000000000000
RSP: 0xffffff812a833c80, RBP: 0xffffff812a833ce0, RSI: 0xffffff80393b6340, RDI: 0x00000000e00002eb
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff8021617278, R11: 0x00006ba44a452f57
R12: 0xffffff803fe04a80, R13: 0xffffff80393b6340, R14: 0xffffff803b48b000, R15: 0x00000000e00002eb
RFL: 0x0000000000010293, RIP: 0xffffff7fa1c748a8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff802cf3e000, Error code: 0x0000000000000002, Fault CPU: 0x2, PL: 0

Backtrace (CPU 2), Frame : Return Address
0xffffff812a833910 : 0xffffff8020ed7b92
0xffffff812a833990 : 0xffffff8020fcbe03
0xffffff812a833b70 : 0xffffff8020fe9bb3
0xffffff812a833b90 : 0xffffff7fa1c748a8
0xffffff812a833ce0 : 0xffffff7fa1c0a9c8
0xffffff812a833d70 : 0xffffff80214b3238
0xffffff812a833de0 : 0xffffff7fa1c0a623
0xffffff812a833e40 : 0xffffff7fa1c0faca
0xffffff812a833e70 : 0xffffff80214b3238
0xffffff812a833ee0 : 0xffffff7fa1c0f9f5
0xffffff812a833f00 : 0xffffff8020f0c31a
0xffffff812a833fb0 : 0xffffff8020fc6537
Kernel Extensions in backtrace:
com.apple.iokit.IOUSBHostFamily(1.0.1)[79D250A3-843A-3750-BE64-A252CF1
7A148]@0xffffff7fa1bd5000->0xffffff7fa1c3efff
dependency: com.apple.driver.AppleUSBHostMergeProperties(1.0.1)[401B7165-36E8-3EE5
-849D-71DAEB3E46E4]@0xffffff7fa1bd1000
com.apple.iokit.IOUSBFamily(900.4.1)[FB980EB5-1F73-348E-9554-6F9F6FE48
1FD]@0xffffff7fa1c48000->0xffffff7fa1ce1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[C2C63C21-0BD0-30E7-A33F-50DAB3C8A822]
@0xffffff7fa172c000
dependency: com.apple.iokit.IOUSBHostFamily(1.0.1)[79D250A3-843A-3750-BE64-A252CF1
7A148]@0xffffff7fa1bd5000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
15G1510

Kernel version:
Darwin Kernel Version 15.6.0: Tue Apr 11 16:00:51 PDT 2017; root:xnu-3248.60.11.5.3~1/RELEASE_X86_64
Kernel UUID: 4BE0C0F5-2855-346B-8595-18FFCE9A51DC
Kernel slide: 0x0000000020c00000
Kernel text base: 0xffffff8020e00000
__HIB text base: 0xffffff8020d00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 118353364979692
last loaded kext at 109736734499278: com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 (addr 0xffffff7fa3c30000, size 40960)
last unloaded kext at 110601447164515: com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1 (addr 0xffffff7fa3c30000, size 40960)
loaded kexts:
com.LaCie.ScsiType00 2.4.1
com.paloaltonetworks.kext.pangpd 1.0.0
com.bongiovi.DPSReflector 1.0.6
com.serato.usb.kext 2.3.0
com.apple.filesystems.msdosfs 1.10
com.apple.filesystems.smbfs 3.0.1
com.apple.driver.AGPM 110.22.0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.1.4
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.1.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AppleSDXC 1.7.0
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.4
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.AppleGraphicsDeviceControl 3.12.9
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
pdidy 7:30 PM - 3 June, 2017
EL CAPITAN IS NOT SUPPORTED in Scratch Live, revert back to Yosemite.
Serato, Support
Jordan L 2:44 AM - 6 June, 2017
Hey,

As mentioned above by pdidy. Scratch Live is not supported with El Capitan. You'd be best to roll back to a previous, supported OS X and see how you go.

Cheers.
DJ BSOD 1:02 PM - 7 June, 2017
Can't help you sadly, because it's Mac I don't know any diagnostics on it.
I could of helped if you used Windows because I use Windows for DJing.

But I can offer advice, update your drivers for the hardware you use (if you have drivers), if not then re-install the software.

If that doesn't work then my only piece of advice is get a Windows laptop, they are easier to diagnose and maintain
pdidy 2:09 PM - 7 June, 2017
^^^ok that was actually funny