Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Serato Playlist down tonight??

DJ Quartz 3:30 AM - 28 May, 2014
Anyone else having this issue, I tried to submit and I get a communication error even though I have internet connectivity.
Serato, Forum Moderator
Samuel S 4:12 AM - 28 May, 2014
Hey Quartz,

I've seen another report and have forwarded this to the team to check out. I'll update when I hear more news. Thanks for reaching out.

Sam.
DJ Quartz 4:22 AM - 28 May, 2014
Thanks for the update. Cheers!
DJ Quartz 4:25 PM - 28 May, 2014
Still can't upload so far.
Serato, Forum Moderator
Samuel S 9:43 PM - 28 May, 2014
We're still looking into this Quartz. I'll update when we know what's wrong and have a timeline for this being resolved.

Apologies for the frustration in the meantime!

Sam.
DJ Quartz 4:15 AM - 29 May, 2014
Noted
DJ Merci 3:38 PM - 29 May, 2014
yes its been down since May 26th as I've tried to upload to mixcloud
TheGreek 4:19 PM - 29 May, 2014
I was about to make a new thread about this. My playlist just keep saying "sending" but it does not move from there. We need this fixed guys! it was working on the previous versions.
DJ Brother "O" 4:22 PM - 29 May, 2014
Mine will not upload to Mixcloud either. Thank you
DJ Quartz 4:38 PM - 29 May, 2014
I thought it would be fixed by now, something broke badly it seems.
DJ Brother "O" 4:41 PM - 29 May, 2014
That's what it seems like, I got a few Mixtapes I need to upload and I've been trying since last Thursday
DJ Quartz 4:55 PM - 29 May, 2014
It was working, so just have to wait it on for now I guess.
Serato, Forum Moderator
Samuel S 8:44 PM - 29 May, 2014
Yep, the web team is looking into this to fix it asap. Sorry for the delays guys, will let you know when it's sorted.

Sam.
DJ Quartz 9:02 PM - 29 May, 2014
Thanks Sam
DJ Brother "O" 10:52 PM - 29 May, 2014
Thank you Sam
DJ Quartz 10:20 PM - 2 June, 2014
Could we get a sticky on this issue until it's fixed?
DJ Brother "O" 8:37 PM - 3 June, 2014
What's going on? Is there an ETA on this issue?
Serato, Support
Aaron E 8:47 PM - 3 June, 2014
Hi guys

I can confirm what Sam has said in that our web team are looking to get this fixed as fast as they can. Although we can't give any specific timeline at this point, it is a top priority for the team right now.

I've created a sticky thread for this issue where I'll keep everyone posted of any developments: serato.com. Please track this issue over there.

Cheers
Aaron
Serato, Support
ChrisD 2:39 AM - 5 June, 2014
Could all of you experiencing this bug please let me know which software and version you are using and, more importantly, which OS including version you are using.

Looks like this may be OS related unfortunately.

Thanks for your patience.
DJ Quartz 2:53 AM - 5 June, 2014
Hello Chris,

I'm running Serato DJ version 1.6.3.7539 and MacOSX 1.9.3
DJ Brother "O" 2:54 AM - 5 June, 2014
Windows 7 Serato 1.63
Serato, Support
ChrisD 10:55 PM - 5 June, 2014
Hi everyone.

This should be fixed now.

Sorry for the inconvenience.
DJ Quartz 11:13 PM - 5 June, 2014
Confirmed working