Software help archive

A read-only archive of old serato.com help threads.

Serato Video Recording

Product
Ortofon | Serato S-120
Version
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Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
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Incrediblevj 11:29 AM - 27 May, 2014
Hi guys,
I am having an issue when it comes to recording using serato video and Serato Dj. It can't seem to record past 4 minutes. What could be the matter?
DJ Tecniq 10:31 PM - 27 May, 2014
There are numerous users having that same issue. Try recording onto another drive than what your videos are stores on. I think it might be a bug. If you want to record I suggest ME or Screenflow. Good luck
hornsmaniac 9:20 PM - 28 May, 2014
Had the same issue. Really was no fix for me. Bought ME and now I record my video sets with no problems! Save yourself the headaches!!
3:55 AM, 31 May 2014
Discussion moved to Serato Video and Video-SL Help
Incrediblevj 3:39 PM - 4 June, 2014
Thanks guys, will just stick to ME.
Serato, Support
Sam GG 2:38 AM - 5 June, 2014
Hey Incrediblevj,

It sounds to me like you have found a solution using ME. Let me know if you would like to trouble shoot the issue with Serato DJ. Get back to me with your full specs and a list of all USB devices. Let me know where your videos are stored and where you are recording to.

Sam
Incrediblevj 11:20 AM - 9 June, 2014
Was good sam,

Am using a mac book pro core i7 8gb ram 2.4 ghz my videos are stored on both my internal and external drives. am recording to my internal drive.
Serato, Support
Sam GG 1:47 AM - 10 June, 2014
Have you read through this guide: serato.com ? Did it help at all?

Sam