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Serial number to operate both ddi sx and ddi sb controllers
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Serial number to operate both ddi sx and ddi sb controllers

Product
Serato DJ Pro
Version
1.6.2
Hardware
Pioneer DJ DDJ-SB
Computer
Mac
OS
Platform
-
Charlie R 3:03 PM - 25 April, 2014
I have 2 MacBooks, a ddj sx and a ddj sb. I have the latest version of serato DJ downloaded on each of the cpu's from the ddi sx. I try to run serato dj with my ddj sb and it won't work. It asks for a serial number. Everywhere I investigate on how to get this serial number says it's available on your serato account. I log into my serato account and under my products where those said to be serial numbers are supposed to be, only my ddj sb is listed, not my ddi sx which again, I have the latest version of serato dj. So, How do I list my ddi sx in my products? How do I get my serial number to show up? And how can I use serato dj on my ddi sb?
Serato, Support
Micah G. 11:06 PM - 28 April, 2014
Hi Charlie R,

The DDJ-SX is a pro controller, and comes bundled with a free Serato DJ upgrade that is exclusive to that hardware, and will only unlock on connection of that hardware.

The DDJ-SB is an intro controller. Intro controllers can be used for free with Serato DJ Intro. You can get SDJ Intro here - serato.com

To use an intro controller with the full version of Serato DJ, you need a standalone Serato DJ licence. Once you have a standalone licence, you can use that with any Serato DJ compatible intro controller. You can purchase a Serato DJ licence here - store.serato.com

Hope that helps :-)

Cheers,
Micah
10:09 PM, 10 Jun 2014
This help request has been closed due to inactivity.