Software help archive

A read-only archive of old serato.com help threads.

audio artifacts when using p'n't in rel mode

Product
Serato DJ Pro
Version
1.6.1
Hardware
Rane Sixty-One
Computer
Mac
OS
Platform
-
studio17 1:55 PM - 11 April, 2014
p'n't adds strange metallic sound to audio in rel mode

alters also the level meter
1:57 PM, 11 Apr 2014
studio17 attached a file: PNT Audio Aatifacts.mov
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1:58 PM, 11 Apr 2014
studio17 attached a file: PNT Audio Artifacts.mov
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Serato, Support
Matt P 10:07 PM - 15 April, 2014
Hi studio17,

Quote:
alters also the level meter


This is a known issue and will be fixed in an upcoming release. However you shouldn't notice it affecting the actual audible volume.

Quote:
p'n't adds strange metallic sound to audio in rel mode


Are you noticing this on all files or specific ones? Can you also try adjusting your usb buffer/latency to about 5ms?

Regards

Matt P
studio17 10:39 PM - 15 April, 2014
Quote:
Are you noticing this on all files or specific ones?
on all

Quote:
try adjusting your usb buffer/latency to about 5ms?
I've tried everything from 1 to 20 ms but nothing changed
Serato, Support
Matt P 9:21 PM - 17 April, 2014
Hi studio17,

Can you provide your full system specs?

Also if you can upload the track you were demoing this with, i'd like to test it too.

Regards

Matt P
8:21 AM, 18 Apr 2014
studio17 attached a file: iMac.spx
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8:22 AM, 18 Apr 2014
studio17 attached a file: scratch beat 22.m4a
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8:22 AM, 18 Apr 2014
studio17 attached a file: PharaohBreak2.m4a
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8:23 AM, 18 Apr 2014
studio17 attached a file: PharaohBreak.m4a
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8:23 AM, 18 Apr 2014
studio17 attached a file: Planet Beat comp.m4a
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Serato, Support
Matt P 10:44 PM - 21 April, 2014
Hi studio17,

I've tested with the files. Some have artifacts, other do not. Particularly the Planet Rock beat, when activating PnT DJ there are some frequencies that sound similar to vinyl tracking in the lower frequency range.
I tried converting the files to see if that made a difference. I only noticed with the pharoah break2 that there was some flanging as the pitch slowed, but there was no difference at 0 pitch range, I have a feeling this is relative to the track and the sounds used in it.

I think this problem is isolated to the tracks as they all have different qualities. However I think we will need to investigate this further. I will forward these files to our team and go from there.

Regards

Matt P
jay.needz 7:42 PM - 5 May, 2014
Hey, I also have audio artifacts (more a crackle like real vinyl), ist also displayed on the level meter. In del an abs mode (Serato DJ 1.6.2).

The sound is clear, when i use scratch live 2.5.


Regads,

Jan
Serato, Support
Matt P 11:11 PM - 6 May, 2014
Hi jay.needz,

What is your buffer set to? Have you adjusted the USB Buffer/latency and the buffer in the Rane device panel?

I think your issue might be different. if you want to open a separate help request, this will benefit us both :)

Matt P
10:09 PM, 10 Jun 2014
This help request has been closed due to inactivity.