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No Sound through sppeakers (but through headphones)
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No Sound through sppeakers (but through headphones)

Product
Serato DJ Intro
Version
1.1.2
Hardware
Pioneer DJ DDJ-SB
Computer
Mac
OS
Platform
-
adam13353 6:11 PM - 5 April, 2014
My Pioneer DDJ-SB controller seems to be working in that sound is coming from the headphones. But no sound through the speakers? If I try to adjust the speaker volume with the mac keyboard it seems to be disabled and this is the case as soon as I connect the controller?

So no sound through the Mac internal speakers and no sound from my active speakers that are connected via my Focusrite Scarlett 2i2 which has the speakers connected to it and works fine with Login Pro.
Serato, Support
Rui K 10:59 PM - 8 April, 2014
Hi adam13353,

Thanks for get in touch with us. You need to connect speakers directly to your DDJ-SB and disconnect Focusrite Scarlett 2i2. This should be solve your issue.

Please let me know how it go.

Kind Regards
Rui
adam13353 9:49 AM - 10 April, 2014
Hi Rui,

The thing is - I have other devices that I use for music production - so this would mean that I would have to constantly connect and disconnect the speakers. There must be some way of connecting the DDJ-SB to an interface of some sort?
Thanks

Adam
Serato, Support
Rui K 2:03 AM - 11 April, 2014
Try connect DDJ-SB output to Focusrite Scarlett 2i2. That will be the only workaround. Otherwise you have to disconnect and connect speaker each time you using DDJ-SB.

I hope this clears up.

Kind Regards
Rui
10:09 PM, 10 Jun 2014
This help request has been closed due to inactivity.