Hello?

Hey Name already taken,

Sorry for the late reply. Can you please upload some of these problematic FLAC files and i'll investigate this issue for you. This maybe a bug or permission issue. Hopefully we can find a solution.

Regards
Dave W

OK. It seems to happen with every FLAC file I alter. I just downloaded this song to test it out:
sorrowgarage.bandcamp.com

I can confirm that I am experiencing the problems as described above with this FLAC file in particular (as well as any other).

The changes with Genre, Composer, and Grouping are written to the file, but not Comment, Remixer, or Label.

Those were the 6 parameters I tested this time.

Thank you for your help.

Oh and I'm not sure If I should make a new help request or just add it here. Probably related. Auto-gain seems to be non existent. Might just be FLAC files and the autogain tag not writing.

Hey Name already taken,

After downloading and adding this .Flac file to the Serato DJ 1.6 version on my Mac had no issue with adding and saving tags.
I also tested on the Windows 8 laptop and found that the .Flac file also had no issue with saving.

I'd suggest following this article to rebuild your DatabaseV2 file and seeing if that helps:
serato.com (This article was written for Scratch Live but works just the same for Serato DJ).

Also Where are you storing these files? Make sure that your have read/write permissions on the hard drive, folders and files. If they are read only you may have issues saving the data to the files.

Ok, did you delete the files from the library and re-ad and re-analyse the files? Serato DJ does act as if it is writing the tags but only seems to be storing the info in the Serato Database and not the files. Have you tried looking at the tags through a third party program?

It would not be file permission issue as some of the fields save always, and some of the fields save never.

Thanks.

Yes I've followed these further steps and i can reproduce the tags not being saved in the columns you have specified. I'll investigate further now, and let you know what i find out.

Regards
Dave W

OK, thank you again.

Brian

Hey Name already taken,

There appears to be a bug with the way we are writing some tags to .FLAC files. Thank you for making us aware of this issue. I've logged this with our development team. Hopefully they will be able to bring a fix for this in a future release. However I couldn't say when that might be. For now as a work around should be o.k unless you move the tracks out of your library and back in again. Sorry for any inconvenience causes.

Regards
Dave W

OK, Thanks a lot for your help! Is it possible for you to notify me when this is fixed? I will avoid using those fields altogether until that time. At least you support FLAC now.... I went over to Traktor a few years back because of the lack of FLAC support. Luckily the NS7ii and the fact that NI are so rude to their customers has brought me back! Thanks again!

Brian

Hey Name already taken,


I'd suggest keeping an eye on release notes in the future, we see many bugs come and go and personally i deal with hundreds of threads per week. I'd like to say i could make you aware when this is fixed, but i may not even know when this happens. Best beat is to keep an eye on the release notes when we release new versions of the Serato DJ software.

Regards
Dave W

I just downloaded the newest version 1.6.1 and I noticed there was a bug fix "Analyzing files with "Set Auto BPM" unticked causes auto gain to not be saved"

This does not seem to make autogain work with Flac files. I think it is related to the tagging issues described above.

This issue has not yet be addressed unfortunately.

This is a different issue which was addressed.

Regards
Dave W

OK, I just wanted to mention that I think my issue is also the cause of the auto-gain not being saved on flac files. I noticed that others were having the same issue in other threads, and it would make sense if that were another parameter not being saved properly in .flac files. Thanks.

Brian

Hello Dave

I just dropped $70 on the Mixed In Key program. I wrote the key tags to the files and sure enough the Flac files did not show the tag after rescanning the tags. So I moved the "key" tag (initial key) to the "remixer" tag. Serato also does not read the "remixer" tags from flac files. I am using up all of the described tags which I am able to alter in Serato and now I have ran out of tags to store information. Sorry to pester you again but I have already used up the composer field for a "rating" column (I had to transfer the star rating from traktor to another field, then use a 3rd party program to copy that tag to the composer tag to use in serato), I am using the grouping, and genre tags for information (genre sacrificed for information not related to genre), and I have now run out of tags. I have also started to use a 3rd party program to set the "replaygain" in the Flac files as Serato is unable to do this.

As you can see I am having much difficulty with your software. The Flac support is very hindered and causing me much grief and rigamoral. I would be very grateful If these problems are fixed.

(also my NS7ii still disconnects on occasion having to force me to restart the controller - causing SDJ to crash) This issue is yet to be addressed - Not good while playing out live - last time it happened with my wifi on though. I will inform if this happens again with the wifi off (although I do not think total hardware/software failure is acceptable even if the wifi is accidentally left on)

Please help me with these issues as I will be very grateful. Thank you for your help again.

Brian

Hi, I just realized Serato is also unable to read the "Label" field on .Flac Files

We are aware of these issue. I actually logged these bugs personally. I've give them a bump for you, however from the support perspective we can't hurry the process really. IT's up to the Product team to decide on what gets faceted for fixing in each release. Hopefully these issues will be fixed soon, however i can't promise anything unfortunately.

There are many other formats which you can use in the mean time, as a work around.



Has this happened again? Could you tell me more and i'll see what we can do to resolve this with you.