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Ns6 not connecting ( failed to connect midi device) it was working previously
A read-only archive of old serato.com help threads.

Ns6 not connecting ( failed to connect midi device) it was working previously

Product
Serato DJ Pro
Version
1.6.0
Hardware
Numark NS6
Computer
PC
OS
Platform
-
Riccloc 4:42 PM - 10 February, 2014
Ns6 was working the night before but the next morning it will not connect
Riccloc 9:21 PM - 10 February, 2014
Failed to connect to midi
Riccloc 2:11 AM - 11 February, 2014
After all of that, now the loop in light is on solid
Riccloc 12:39 AM - 13 February, 2014
Anyone there?????????
Riccloc 12:40 AM - 13 February, 2014
I need help
Riccloc 12:47 AM - 13 February, 2014
Manufacturer: Hewlett Packard
Model: hp g72 notebook PC
Memory: 3GB
System type: windows 7 64 bit operating system
Pentium(R) dual-core CPU. T4500 @ 2.30ghz
ojgbagg27 3:56 AM - 13 February, 2014
get the latest driver for windows version 2.9.55 at numark.com remove the old driver then installed the new one reboot you computer and you should be ready to go
daws 4:15 AM - 13 February, 2014
same thing happened to me, the latest driver doesnt work either
Riccloc 2:22 PM - 13 February, 2014
I've downloaded the latest driver. No result. The computer reads the controller but the program doesn't notice it
ojgbagg27 7:56 PM - 13 February, 2014
@Ricoloc when you plug you NS6 in to the computer do you get that usb lite on you controller.
did you update your firmware on the ns6
On your laptop is the usb port 3.0 or 2.0 make shore it is 2.0
Riccloc 10:19 PM - 13 February, 2014
All lights are on. USB is 2.0
ojgbagg27 10:51 PM - 13 February, 2014
I would say to restoe your computer to factory then install the latest driver connect you NS6 to see what happen
Serato, Support
Mak T 11:12 PM - 17 February, 2014
Hey Riccloc,

Thanks for your patience as we have been flat out busy here at Serato HQ.

- Did this issue occur in a previous update of Serato DJ?

- When you updated the drivers for your controller, did you remove the previous ones?

- Have you tried using this unit on another computer to see if the issue persists?

There could be a chance that your computer is now reading your controller as a sound device instead of a MIDI device. We need to establish the above before carrying out some other steps.

Cheers

Mak T
MarqSimeon 10:24 PM - 25 February, 2014
@ric Not sure if it will work for you but I went and downloaded itch again after I tried all the tips and suggestions that I found here, just to try and get ANY program that would work. While it was downloading it updated drivers and long story short... it's up and running (SDJ that is). Not sure if it's gonna work for you but I thought I would share since it worked for me.