Software help archive

A read-only archive of old serato.com help threads.

Can´t Activate my license

Product
Serato DJ Pro
Version
1.5.2
Hardware
Reloop Terminal Mix 2
Computer
PC
OS
Platform
-
Lemar303 11:59 PM - 17 January, 2014
Hello

I´ve fomated mey computer and can´t activate my serato dj!
Please delete all my registred PC´s!

thanks and nice weekend

Kai Dreher
Lemar303 8:58 PM - 19 January, 2014
Yesterday I need the TM2 with functional Software!
I´ve wait so far I can , but at the end I must buy a new license becouse your licensing system let me not activate my bought license!
I hope we can find solution to give you the second license back and reactivating the old one!


with friendly greetings,

Kai Dreher
Serato, Support
Micah G. 10:59 PM - 19 January, 2014
Hey Lemar303,

I've de-authorised the computers connected to your original licence.

Cheers,
Micah
8:00 AM, 3 Feb 2014
This help request has been closed due to inactivity.