Software help archive

A read-only archive of old serato.com help threads.

when i open serato and load track hot cue not load

Product
Serato DJ Pro
Version
1.5.2
Hardware
Pioneer DJ DDJ-SX
Computer
PC
OS
Platform
-
amir h 9:51 AM - 3 January, 2014
hi
i have ddjsx pioner
i set and select hot cue for my track.when i close serato dj and i open serato dj hot cue for my track not save!!!
Serato, Support
Matt P 9:04 PM - 7 January, 2014
Hi amir h,

What sort of file are you using and where is it stored? Does this affect all your files or just a few?

Are you ejecting the track after you have set the cue or just shutting down the program?

Matt P
amir h 8:34 AM - 8 January, 2014
hi matt
some file when i set chot cue and close and open serato not save
amir h 8:34 AM - 8 January, 2014
Quote:
hi matt
some file when i set hot cue and close and open serato not save
carnage 12:42 PM - 8 January, 2014
Amir, you need to answer Matts questions for him to help you
Serato, Support
Matt P 8:30 PM - 14 January, 2014
Hi amir h,

Please answer the questions and also let me know where the files are stored too


Matt P
8:00 AM, 29 Jan 2014
This help request has been closed due to inactivity.