Software help archive

A read-only archive of old serato.com help threads.

How to register Serato DJ

Product
Serato DJ Pro
Version
1.5.2
Hardware
Pioneer DJ DDJ-SX
Computer
PC
OS
Platform
-
Amsterdam@4AM 10:19 AM - 18 December, 2013
I changed computers for using my Pioneer DDJ SX. In Serato DJ I go to "online", login and see my products. At the top it shows my Serato DJ software, at the rightside it shows "Hardware Activated Pioneer DDJ-SX"

But below the name of my Serato DJ software it shows "Upgrade/activate/14 day Trial" Does this mean this is only a trial? Before I used Itch on my DDJ S1 and I never had issues.

Thanks for your help.
Serato, Support
David Wood 10:41 PM - 18 December, 2013
Hey Amsterdam@4AM,

Thanks for getting in touch. You don't need to worry about that at all. It's for the Serato DJ Intro controller users you wish to purchase an upgrade license. If you don't see your virtual decks when you open the program when the DDJ-SX connect let me know. Other wise, enjoy! :)

Regards
Dave W
8:05 AM, 2 Jan 2014
This help request has been closed due to inactivity.