Software help archive

Support
Serato Video Deck Preview and Video Effects Gone
A read-only archive of old serato.com help threads.

Serato Video Deck Preview and Video Effects Gone

Product
Serato DJ Pro
Version
1.5.2
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
DJ Delaine 1:31 PM - 5 December, 2013
I have a MacBook Pro (Mid 2012) running Maverick 10.9. Unsure if it's a compatibility issue with Maverick or due to one of the Serato or Mac updates, but I lost EVERYTHING with Serato Video EXCEPT for video output. I lost both Deck Preview and Video Effects, however the video still outputs. All was working well with Maverick until the most recent updates to 1.5.2.
I'm in the process of trying to restore my MacBook Pro back to a point prior to Maverick and the updates to see if this will resolve my problem.
Any assistance you can provide will be greatly appreciated.

NOTE: I'm also having the same issue with ScratchLive 2.4.4 and ITCH 2.2.2.
DJ Delaine 11:04 PM - 6 December, 2013
Rolled back both my MacBook OS to 10.8.5 and Serato DJ to previous version. All working well. I will not do any further updates to Serato DJ or Mac OS until Serato is able to support Mavericks OS.