HI Leffrey,

I see you have made a post about this a while ago with the denon unit. I'll try and help you with the DDJSX and hopefully this will help with the Denon as well.

First I'd like to know if you can tell me if you have used SSL or any other Serato software apart from Intro and DJ?

Then i'd like to ask you to try these steps -

Close all Serato Applications
Rename _Serato_ folder to _Serato_old (Don't worry about the backup folder)
Open Serato DJ
This will create a new _Serato_ folder in your "My Music" folder and create a blank template with no crates or any other stored information.

Open a small folder of music from the files panel or use the "show itunes library" option and let me know if you can get it working past the grey screen.

To regain information as you left it
Close Serato DJ
Trash new _Serato_ folder
Rename _Serato_Old back to _Serato_
Open Serato DJ
Everything should be back to normal.

Matt P

Hey Matt

Intro and Serato DJ are the only products of your's I've used.
I've tried renaming the serato data folder, and a bare bones clean install with only the keyboard and mouse plugged in... same crash occurred during the app startup, before it gets a chance to display an error or allow the user to browse files.

I just followed your instructions again and I cannot get DJ to run on the macpro. 1.5.2 DOES run okay on a current macmini, but all my production software is on the macpro.)

I re-upped the warranty/service agreement last night (i bought the box directly from Apple earlier this year) and they are going to get an engineer to review the log files to pin point what's exactly causing the problem.

Hi Leffrey,

I'm wondering if you can try moving the plist file for Serato DJ

Its located here

User>Library>Preferences>com.serato.seratodj.plist

Make sure to close Serato DJ first then, move that file to the desktop and restart the program.

Keen to hear if you had a report from the Mac guys too :)

Matt P

Hi Matt

> I'm wondering if you can try moving the plist file for Serato DJ
> User>Library>Preferences>com.serato.seratodj.plist

Done.

> Make sure to close Serato DJ first . . .

No problem there, it's never fully opened. :)

1.5.2 still crashes during startup.

I also unplugged all the USB devices and hubs except keyboard and mouse, removed the preference files, and it still crashes.

> Keen to hear if you had a report from the Mac guys too :)

I'm waiting for a DVD containing some apps and tools... "it's in the mail" unless the tech support guy moved on to another gig (that's happening a lot lately).

------------------------------------------

When I looked at your web site last night, I noticed that there's been an incremental update to INTRO. I deleted all the Serato related pref files and directories to give INTRO a clean slate and when the MC2000 is set as the default system output card INTRO 1.1.2 runs just fine. When it closes it has that spiffy dialog box up get 1.5.2 (which I bought in August) but as we can see, it does not run.

------------------------------------------

Do you want a crash log file?

Jeff

Matt,

Are you there?

Hi Leffrey,

Ok, sorry to hear that made no difference :(

Yes please upload a crash log, i'll try and have a look at it and figure it out.

Thanks

Matt P

Process: Serato DJ [711]
Path: /Applications/Serato DJ.app/Contents/MacOS/Serato DJ
Identifier: com.serato.seratodj
Version: DJ version 1.5.2 (1.5.2.17)
Code Type: X86 (Native)
Parent Process: launchd [192]

Date/Time: 2013-11-19 14:58:07.586 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 1057887 sec
Crashes Since Last Report: 62
Per-App Interval Since Last Report: 145 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 0310C0A6-87F8-498D-AF36-67FDE93B6BBE

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000af948571
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
objc_msgSend() selector name: _applyValues:context:


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x94f79f87 objc_msgSend + 23
1 com.apple.framework.IOKit 0x906f5ad4 __IOHIDManagerInitialEnumCallback + 69
2 com.apple.CoreFoundation 0x915d52c1 __CFRunLoopDoSources0 + 1201
3 com.apple.CoreFoundation 0x915d2eef __CFRunLoopRun + 1071
4 com.apple.CoreFoundation 0x915d23c4 CFRunLoopRunSpecific + 452
5 com.apple.CoreFoundation 0x915d21f1 CFRunLoopRunInMode + 97
6 com.apple.HIToolbox 0x96ca1e04 RunCurrentEventLoopInMode + 392
7 com.apple.HIToolbox 0x96ca1af5 ReceiveNextEventCommon + 158
8 com.apple.HIToolbox 0x96e2a084 _AcquireNextEvent + 54
9 com.apple.HIToolbox 0x96e1fd40 RunApplicationEventLoop + 228
10 com.serato.seratodj 0x0029eb34 0x1000 + 2743092
11 com.serato.seratodj 0x00003245 0x1000 + 8773

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90045382 kevent + 10
1 libSystem.B.dylib 0x90045a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90044f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90044cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x90044781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x900445c6 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0007d65b 0x1000 + 509531
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9004c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9004e3f8 pthread_cond_wait$UNIX2003 + 73
3 com.serato.seratodj 0x00288b82 0x1000 + 2653058
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x003acd0d boost::exception_detail::error_info_injector<boost::property_tree::xml_parser::xml_parser_error>::error_info_injector(boost::exception_detail::error_info_injector<boost::property_tree::xml_parser::xml_parser_error> const&) + 16881
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9004c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9004e3f8 pthread_cond_wait$UNIX2003 + 73
3 com.serato.seratodj 0x00288b82 0x1000 + 2653058
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x000047ec 0x1000 + 14316
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 6:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 7:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 8:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 9:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 10:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 11:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 12:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 13:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 14:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0005df5f 0x1000 + 380767
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 15:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x900789c5 nanosleep$UNIX2003 + 188
2 com.serato.seratodj 0x004ff780 void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 15504
3 com.serato.seratodj 0x00057e93 0x1000 + 355987
4 com.serato.seratodj 0x0005bf8b 0x1000 + 372619
5 com.serato.seratodj 0x0005bf64 0x1000 + 372580
6 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
7 libSystem.B.dylib 0x9004c259 _pthread_start + 345
8 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 16:
0 libSystem.B.dylib 0x9001eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9001f267 mach_msg + 68
2 ??? 0x04a3a7bf 0 + 77834175
3 libSystem.B.dylib 0x9004c259 _pthread_start + 345
4 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 17:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x940f63ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x940f93dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x940f6cda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x940f6571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x940f6488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x9004c259 _pthread_start + 345
9 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 18:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x900789c5 nanosleep$UNIX2003 + 188
2 com.serato.seratodj 0x004ff780 void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 15504
3 com.serato.seratodj 0x000c64ec 0x1000 + 808172
4 com.serato.seratodj 0x000cb369 0x1000 + 828265
5 com.serato.seratodj 0x000cb342 0x1000 + 828226
6 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
7 libSystem.B.dylib 0x9004c259 _pthread_start + 345
8 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 19:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9004c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9004c2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.serato.seratodj 0x00507313 boost::condition_variable::do_timed_wait(boost::unique_lock<boost::mutex>&, timespec const&) + 153
4 com.serato.seratodj 0x00500aeb void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 20475
5 com.serato.seratodj 0x003b55fb non-virtual thunk to boost::exception_detail::error_info_injector<boost::system::system_error>::~error_info_injector() + 5215
6 com.serato.seratodj 0x00329acc boost::exception_detail::error_info_injector<boost::condition_error>::error_info_injector(boost::condition_error const&) + 24118
7 com.serato.seratodj 0x00329fb4 boost::exception_detail::error_info_injector<boost::condition_error>::error_info_injector(boost::condition_error const&) + 25374
8 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
9 libSystem.B.dylib 0x9004c259 _pthread_start + 345
10 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 20:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9004c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9004c2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.serato.seratodj 0x00507313 boost::condition_variable::do_timed_wait(boost::unique_lock<boost::mutex>&, timespec const&) + 153
4 com.serato.seratodj 0x00500aeb void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 20475
5 com.serato.seratodj 0x003b55fb non-virtual thunk to boost::exception_detail::error_info_injector<boost::system::system_error>::~error_info_injector() + 5215
6 com.serato.seratodj 0x0032b64e boost::exception_detail::error_info_injector<boost::condition_error>::error_info_injector(boost::condition_error const&) + 31160
7 com.serato.seratodj 0x0032b742 boost::exception_detail::error_info_injector<boost::condition_error>::error_info_injector(boost::condition_error const&) + 31404
8 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
9 libSystem.B.dylib 0x9004c259 _pthread_start + 345
10 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 21:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9004c75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9004e3f8 pthread_cond_wait$UNIX2003 + 73
3 com.serato.seratodj 0x0050753c boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 90
4 com.serato.seratodj 0x003230c2 non-virtual thunk to boost::exception_detail::error_info_injector<boost::bad_weak_ptr>::~error_info_injector() + 1039
5 com.serato.seratodj 0x003236c7 non-virtual thunk to boost::exception_detail::error_info_injector<boost::bad_weak_ptr>::~error_info_injector() + 2580
6 com.serato.seratodj 0x003236a0 non-virtual thunk to boost::exception_detail::error_info_injector<boost::bad_weak_ptr>::~error_info_injector() + 2541
7 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
8 libSystem.B.dylib 0x9004c259 _pthread_start + 345
9 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 22:
0 libSystem.B.dylib 0x9004caa2 __semwait_signal + 10
1 libSystem.B.dylib 0x900789c5 nanosleep$UNIX2003 + 188
2 com.serato.seratodj 0x004ff780 void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 15504
3 com.serato.seratodj 0x000b9f32 0x1000 + 757554
4 com.serato.seratodj 0x000bb415 0x1000 + 762901
5 com.serato.seratodj 0x000bb3ee 0x1000 + 762862
6 com.serato.seratodj 0x004ffa4a void boost::throw_exception<boost::regex_error>(boost::regex_error const&) + 16218
7 libSystem.B.dylib 0x9004c259 _pthread_start + 345
8 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 23:
0 libSystem.B.dylib 0x9001eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9001f267 mach_msg + 68
2 com.apple.audio.midi.CoreMIDI 0x0489c0c1 XServerMachPort::ReceiveMessage(int&, void*, int&) + 155
3 com.apple.audio.midi.CoreMIDI 0x048ba97a MIDIProcess::RunMIDIInThread() + 150
4 com.apple.audio.midi.CoreMIDI 0x0489d2d9 XThread::RunHelper(void*) + 17
5 com.apple.audio.midi.CoreMIDI 0x0489cca6 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 24:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 25:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 26:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 27:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 28:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 29:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 30:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 31:
0 libSystem.B.dylib 0x9001eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9004c6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x9007b5a8 pthread_cond_timedwait_relative_np + 47
3 com.serato.seratodj 0x00288b97 0x1000 + 2653079
4 com.serato.seratodj 0x0009c9e1 0x1000 + 637409
5 com.serato.seratodj 0x0002578e 0x1000 + 149390
6 libSystem.B.dylib 0x9004c259 _pthread_start + 345
7 libSystem.B.dylib 0x9004c0de thread_start + 34

Thread 32:
0 libSystem.B.dylib 0x90044412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x900449a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x900445c6 start_wqthread + 30

Thread 33:
0 libSystem.B.dylib 0x90044412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x900449a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x900445c6 start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x006d0007 ebx: 0x915d6bbc ecx: 0x916d6f50 edx: 0xaf948551
edi: 0x2785ed3c esi: 0x2785d0c0 ebp: 0xbfffef08 esp: 0xbfffeec8
ss: 0x00000023 efl: 0x00210202 eip: 0x94f79f87 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xaf948571

Binary Images:
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0x9022e000 - 0x90330fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <EB34F049-D9E1-BF19-CF03-B26A0352D40C> /usr/lib/libcrypto.0.9.8.dylib
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0x95424000 - 0x954dcfeb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
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0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Model: MacPro5,1, BootROM MP51.007F.B03, 4 processors, Quad-Core Intel Xeon, 2.8 GHz, 24 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1103,1042, sppci_raid, Slot-3@5,0,0
PCI Card: pci1103,1042, sppci_raid, Slot-3@6,0,0
PCI Card: pci1103,1042, sppci_raid, Slot-3@7,0,0
PCI Card: pci1103,1042, sppci_raid, Slot-3@8,0,0
PCI Card: pci10b5,8609, Slot-3
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH61N, 500.8 MB
Serial ATA Device: PIONEER BD-RW BDR-208D
Serial ATA Device: M4-CT512M4SSD2, 476.94 GB
Serial ATA Device: ST2000DM001-1CH164, 1.82 TB
Serial ATA Device: ST2000DM001-1CH164, 1.82 TB
Serial ATA Device: ST2000DM001-1CH164, 1.82 TB
SCSI Device: SCSI Target Device @ 0
USB Device: Silicon-Power32G, 0x13fe (Phison Electronics Corp.), 0x5200, 0xfd500000 / 4
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd300000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd330000 / 8
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd320000 / 7
USB Device: PIONEER DDJ-SX, 0x08e4 (Pioneer Corporation), 0x0171, 0x3a200000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000 / 5
FireWire Device: built-in_hub, Up to 800 Mb/sec

I also booted with a bare minimum of devices plugged in sans the 2 USB hubs with keyboard, mouse and the SX -- same behavior and crash.

I have the same problem. But if I run the 1,3 version of Serato Dj it works!

Thank you for that tip, Foffee!

Matt, I downloaded 1.3 from the archive and with the exception of requiring that the DDJ-SX it runs okay as far as I can tell. The engineers should be able to figure out what they changed with the log file and that information!

After loading SeratoDJ I can switch back to the TC SK48 as the Mac System audio interface. That card and the SX are routed to a DJM900nxs and a CDJ2000nxs is connected to the 900 using coax, and the coax master out goes back into the TC allowing Live8.4 to be both the master clock for Traktor, a multi-track clip sampler, and final FX/Recorder for the entire system. Traktor chase-locks the BPM from Live8 tighter than it does from the 900 so I have Live8 slaved to the 900 and then sending out midi clock to Traktor using the IAC driver. The CDJ is linked up with the 900 and Rekordbox and tempo-synced by hand.

To avoid the obvious file access collisions that lead to the advice to never run these apps at the same time, they all get copies of the tracks in play on their own partitions.

With Serato and Traktor each spinning 4 decks, Live8 handling inter-app sync and playing a track, and the CDJ that's 10 decks looping at once and the CPU never spikes over 30%. I haven't had this much fun since I voiced the GDS FM synth in 81. :)

Hi Leffrey,

Thanks for the crash report. It looks like something funky is going on with the Mac. I'm not sure exactly what it is at the moment.



Wow! thats alot of stuff going on! must be intensely fun.

Matt P

Matt,

Yes, it is insanely fun. My programming chops are decades out of date, but having Ableton, rekordbox linked, Serato and Traktor all running in sync on one snow leopard box is "right up my alley", so to speak. :)

Jeff (and I'm looking forward to resolving the various "issues* because all the companies involved deserve to move forward, not dissolve)

Darn, old age has it's down side... i forgot to add that Apple is lagging right now... I'm still waiting for the disks that will get me on board with their engineers to isolate one specific problem that impacts Serato but it's not just me; others are seeing a variation of the same problem. That said, the Pioneer / Serato and cross-platform problems are only related to my specific issue in a wider customer base frame of reference. (ie win7, win8, mac 10.6 ... 10.9, various "can't run" and "can license" tickets)

BTY, I do have a 2013 Windows7 server class box that's idle for testing if need be.

Jeff