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Pioneer DDJ SX doesn't show up on "Add a new product" in Profile page...
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Pioneer DDJ SX doesn't show up on "Add a new product" in Profile page...

Product
Serato DJ Pro
Version
1.3.0
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
oakstream 9:02 AM - 6 October, 2013
Hi!

Any news about why it's impossible to add the Pioneer DDJ-SX as a product in your Serato Profile page?

See this old closed thread from December last year: serato.com


Cheers!

Roland
Serato, Support
Scott S 1:21 AM - 7 October, 2013
Hi oakstream,

We have removed the functionality of registering other companies products on the user product page. It seems a bit pointless, as we do need to know a users serial number of their unit. The serial number is no good to us if the unit is broken or lost, and you will not be able to claim anything through us for another companies product.

If you wish to register your unit, you will need to do it on the website of the company that made the controller, eg Pioneer. Currently we only allow users to register Serato products on the Serato.com account profile.

Cheers!
oakstream 5:56 AM - 7 October, 2013
OK, Thanks!
Serato, Support
Scott S 8:40 PM - 7 October, 2013
No worries oakstream,

I will close this thread for now. Take care!