Software help archive

A read-only archive of old serato.com help threads.

USB Dropout

Product
Serato DJ Pro
Version
1.2.1
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
Big Pops 12:38 AM - 22 July, 2013
Since I updated to new version I am experiencing USB Dropouts, the USB indicator light keep coming on especially when i use the FX Units.
I did all your USB what you suggested for Drop Outs but there is no change.
If i use Serato DJ without using a combination of effects its fine, once I use more than one FX, I start getting drop outs.
Serato, Support
David Wood 2:01 AM - 29 July, 2013
Hey Big Pops,

What are your computer spec's?
Also try making sure you have gone through these optimisation sets: serato.com


Regards
Dave W
Big Pops 2:49 PM - 30 July, 2013
Quote:
Hey Big Pops,

What are your computer spec's?
Also try making sure you have gone through these optimisation sets: serato.com


Regards
Dave W

Yes , I did that's the first thing I did, I noticed on your forum that a lot of users experience problems with this update. My set up was just fine before update
Serato, Support
David Wood 12:07 AM - 31 July, 2013
What are your computer spec's please?

Regards
Dave W
Big Pops 3:56 AM - 31 July, 2013
It's a MacBook Pro CoreI5 2.3GH with 320GB hard drive 8GB Ram