Software help archive

A read-only archive of old serato.com help threads.

Overbearing sound

Product
Serato DJ Pro
Version
1.2.1
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
DjCity 6:17 PM - 20 July, 2013
Hi

I used the newest Serato DJ with my NS6 Thursday night and the sound was "not right".

Everything sounded over driven. Too much bass, Harsh highs and the levels were not right from track to track.

The older version of SDJ sounds better to me.
I know the gain set up is different from Itch. (Itch sounds better than SDJ).

I have all mt tracks analyzed and I use auto gain at 92db.

I have turned the master down in the software but it did not help that much. It helped somewhat with the VERY FAST limiter light. (Itch does not limit anywhere near as much or as easily as SDJ).

It seems that the gain structure of SDJ is TOO aggressive and over drives the sound.

This is a weird issue and some help or guidance would be appreciated.
Shalobee 7:37 PM - 20 July, 2013
I have also noticed the limit light is much much easier to trigger in SDJ compared to Itch
Shalobee 7:38 PM - 20 July, 2013
Recording levels seem lower as well.
DjCity 4:34 PM - 21 July, 2013
Hi

I used the newest Serato DJ with my NS6 Thursday night and the sound was "not right".

Everything sounded over driven. Too much bass, Harsh highs and the levels were not right from track to track.

The older version of SDJ sounds better to me.
I know the gain set up is different from Itch. (Itch sounds better than SDJ).

I have all mt tracks analyzed and I use auto gain at 92db.

I have turned the master down in the software but it did not help that much. It helped somewhat with the VERY FAST limiter light. (Itch does not limit anywhere near as much or as easily as SDJ).

It seems that the gain structure of SDJ is TOO aggressive and over drives the sound.

This is a weird issue and some help or guidance would be appreciated.
DjCity 12:21 AM - 25 July, 2013
Serato...
Hellooooooo.....
1:58 AM, 25 Jul 2013
Jamie W attached a file: Serato DJ Deck Gain Settings.jpg
View· Permalink
Serato, Support
Jamie W 1:58 AM - 25 July, 2013
Hey DjCity,

Thanks for getting in touch,

Quote:
This is a weird issue and some help or guidance would be appreciated.


Its really weird...

I would check the following.

1. Serato DJ virtual deck gains. Make sure your tracks are not clipping in the RED.
2. Serato DJ master gain. Check this is also not in the RED.
-- I have attached an image to help you out with this.

3. On your NS6 I recommend you set Channel trims to 11 o'clock.
4. Set EQ knobs to 12 oclock.

Does this resolve your issue?

Let me know how you get on :)

Thanks.
DjCity 12:58 PM - 27 July, 2013
I have my gains down to just under 11:00.
I do not clip signals. I do not go into the red at all.
I have the master gain in serato set to about 11:00 and all my eq's are at unity (12:00).
The master on the ns6 can be set anywhere and it still sounds bad.
The siglal processor within serato dj is overdriven.
Itch does not sound like sdj.
The sound is just bad.

I'm hoping my DDJ SX will sound better than the ns6 with sdj.

I guess I will have to use itch with my ns6 and sdj with pioneer ddj sx.

I'm hoping there will be a fix for this because it really sounds bad.

Some dj's equate volume with good sound but I know better.
Serato DJ is very loud but it's distorted and overdriven.

Here's an example.

Use headphones to monitor the signal via master then the channel. The volume should be the same.
The volume of the ch. Is much loud than the master and that's with the gains set to just before 11:00 (closer to 10:00), the auto gain on (92db).

This is not how it should be.
That represents an overdriven signal at the source which in this case is the software.

I do not wish to re analyze all my tracks again to a lower setting because I will be using both the ns6 and the ddj sx.
I really would like this issue acknowledged and addressed.
DjCity 1:21 AM - 28 July, 2013
The pioneer sounds completely different on sdj than the ns6 does.

The DDJ SX sounds good where the ns6 sounds overdriven.

I really hope you guys at serato can confirm this and fix it.

Would really like a response.
Serato, Support
Jamie W 10:31 PM - 28 July, 2013
Hey DJCity,

Thanks for that information,

Quote:
The DDJ SX sounds good where the ns6 sounds overdriven.


Thats because the DDJ-SX has a different sound card then the NS6 does.
-- Serato DJ is outputting the same signal to each controller.

1. Can you update your OSX to 10.8.4?
-- This will then allow you to update the Numark NS6 audio driver --> www.numark.com
-- This driver has a couple fixes / performance improvements.

2. Can you test 3/4 different USB cables.

Let me know how you get on.


Thanks.
DjCity 1:42 PM - 29 July, 2013
Hi Jamie

I understand that the Pioneer and the Numark have different sound cards. I also understand that the gain structure of SDJ and Itch are different.

My USB cable is fine.

With this computer, Lion is working perfect. I would rather not have any headaches with upgrading the software right now. I don't want anything to get messed up, move or disappear.
I have seen toooooo many nightmare horror stories from people that upgraded and lost their crates, cue points, waveforms, music or whatever.

Itch works great with the NS6 on my machine.
DDJ SX works great on my machine with Serato DJ.

I think I will keep it like that for now.
DjCity 1:48 PM - 29 July, 2013
1. Exactly what does this driver do that improves on the NS6?

2. Do I NEED to update OSX to utilize it?

3. How do I find what version of the firmware I am currently using?

4. IF I upgrade firmware, how could I roll back to what I currently have in the event that I don't like it?
Serato, Support
Jamie W 1:38 AM - 31 July, 2013
Hey DJ City,

Quote:
With this computer, Lion is working perfect. I would rather not have any headaches with upgrading the software right now. I don't want anything to get messed up, move or disappear.
I have seen toooooo many nightmare horror stories from people that upgraded and lost their crates, cue points, waveforms, music or whatever.

Itch works great with the NS6 on my machine.
DDJ SX works great on my machine with Serato DJ.


Fair call, if everything is working well and you are happy with that, why change it..

Sometimes updates can cause more issues, but this is usually when updates go wrong and dont finish correctly, or when third party applications are yet to support the update.

Remember with Serato products you can have more then one version installed at anyone time. Just rename the Serato icon in your APPLICATIONS folder before installing the latest version and the old version will still remain on your computer.

Quote:
1. Exactly what does this driver do that improves on the NS6?

The updated download file includes a TXT. file with this information I always read these before updating drivers... I recommend you do to.

Release notes for Driver 2.1.18
- Adds support for Mac OSX 10.8 Mountain Lion.
- Fixes rare cases where removal of hardware from USB could suspend system MIDI communication.
- Fixes Input/Output reporting discrepancy between driver Control Panel and OSX Audio/MIDI setup utility.
- Various stability and performance improvements.

Quote:
2. Do I NEED to update OSX to utilize it?

Yes you do. OSX 10.8+

Quote:
3. How do I find what version of the firmware I am currently using?

The NS6 does not have a firmware update available.

Is there anything else I can help you with?

Thanks.
DjCity 1:47 AM - 31 July, 2013
1. Can you update your OSX to 10.8.4?
-- This will then allow you to update the Numark NS6 audio driver --> www.numark.com
-- This driver has a couple fixes / performance improvements.

Let me know how you get on.


Thanks.
Serato, Support
Jamie W 3:30 AM - 31 July, 2013
Hey DJCity,

Im a little confused?

If you are asking me to update drivers and update to OXS 10.8.4?

If so I am running 10.8.4 and I am also running the latest NS6 drivers.
-- I dont seem to have the same issues you experience.

Thanks.
DjCity 4:00 AM - 31 July, 2013
No.

I quoted you about the driver update fot the ns6.

You said earlier to update the drivers then said there is no update for the ns6.
Serato, Support
Jamie W 4:05 AM - 31 July, 2013
I said there is no FIRMWARE update.

DRIVERS relate to audio.

does that clarify things for you? Read through the thread again :)

Thanks.
DjCity 2:50 PM - 31 July, 2013
Oh.

Ok. I'm feeling kinda stupid right about now.

I don't know how I got drivers and firmware mixed up when you never said firmware at all.

My bad.
Serato, Support
Jamie W 10:15 PM - 31 July, 2013
Hey DjCity,

No problem :) it can be a little confusing sometimes.

Are you keen to try update to OSX 10.8.4 then give the new audio driver update a go?

Let me know how you get on :)

Thanks!
DjCity 5:29 AM - 3 August, 2013
I'm thinking about it but I have to think long and hard on it.

I DJ for a living and spin 4 nights a week regularly. Sometimes 5, 6 or 7 nights a week depending on what's going on.

I need to be certain that upgrading will not mess ANYTHING up.

I need to be as problem free as possible. At least as problem free as I am right now.

I'm still having an issue with levels and quick clipping with SDJ and the Pioneer.
I opened another help request for that one.
Serato, Support
Jamie W 9:18 PM - 4 August, 2013
Hey DjCity,

Fair enough, I understand what you mean and totally agree with you.
-- If you decide you want to proceed with the update and need help please feel free to get in contact with me.

Quote:
I'm still having an issue with levels and quick clipping with SDJ and the Pioneer.
I opened another help request for that one.


Ok no problem we will answer your thread as soon as we can :)

Thanks.
1:57 AM, 30 Aug 2013
This help request has been closed due to inactivity.