Software help archive

A read-only archive of old serato.com help threads.

Button Mappings are incorrect even after Firmware Update

Product
Serato DJ Pro
Version
1.2
Hardware
Vestax VCI-400
Computer
PC
OS
Platform
-
djsumdog 12:02 AM - 13 July, 2013
I've updated my VCI-400 firmware as per the guides for Serato DJ

Versions:

FirmUp: 00 02 00 03
Audio Device Contorl Panel:
Version ID: 0x1AA1
Product ID: 0x0231
Revision ID: 0x2100
Serial Number: 0000

On deck C, I've noticed my Cue/Play are off by one (the second load on the sampler is cue and cue is play) and my loop seemed to be working at first, but when I hit clear on a cue point, the lights flipped and no cue1/cue2 seem to be stuck as loop in and out.

What's wrong with my mappings and how do I fix them?

djsumdog 6:42 AM - 14 July, 2013
I'm dumb. I bought the VCI-400 used and didn't realize the decals applied to the controller were for other software.