Software help archive

Support
connecting to NI soundcard
A read-only archive of old serato.com help threads.

connecting to NI soundcard

Product
Serato DJ Pro
Version
1.1.2
Hardware
Pioneer DJ DDJ-S1
Computer
Mac
OS
Platform
-
paultristan1 10:26 AM - 11 June, 2013
Hi All,
I am trying to connect my DDJ-S1 to my komplete audio 6 souncard, so i can then broadcast from the computer, why is this so difficult and please improve audio managment of the software (its shite).
i would like to connect my audio out to my audio in on the Komplete audio 6 and it make some noise, the unit works perfectly from device to speaker so why not through my NI soundcard?
i need baby step by step directions with pictures if possible, if this isnt possible then ur ddj-s1 is crap and software is unusable, IMO.
Im already pissed i cant add my maschine to the software so this would be the final nail in the coffin.
cheers disgruntled and miffed customer.
Paul Crook
phatbob 7:37 PM - 11 June, 2013
If the S1 outputs to a regular speaker setup ok, then your issue is with the settings on your Komplete Audio 6, and that is not something Serato could help you with.

You need to contact Native Instruments support.
paultristan1 8:10 PM - 11 June, 2013
Ok I thought as much I have already logged a question with them, hopefully
They will be able to come up with some ideas.