check this post...

serato.com

Quote- Matt C (Serato)

'll explain what is going on for everyone to avoid everyone having to read over other threads.

The new Macbook released in February 2011 are booting up into 64bit mode by default. This is causing issues when the computers connect to the Rane TTM 57-SL. There is a workaround as you can force your computer to boot into 32bit mode to get things working properly.

Try this: Turn off you Mac:
1) Power up your Mac. While your mac is starting up press the 3 and 2 keys at the same time. This will launch Mac OS into 32 bit mode.
2) To see if it worked go to the Apple icon in the top left corner of the screen. Select 'About This Mac' and then select 'More Info'. Go to software on left side this should give you specs. Under the 64bit if it said,"no" it changed, if "yes" is still there do it again.
(Thanks to djfelixmay for this!).

We are looking further into this issue at present, and will keep everyone updated with the findings. But for now, this workaround seems to offer complete usability.

NOTE: This looks to be isolated to the Rane TTM57-SL only, and no other devices.

Thanks.

wow, i just bought a newer MBP and ran into this problem. it seems like you have to do this every time you boot up and use ttm57. i finally got it to work but i added some music and unplugged the usb cable from the ttm57 to analyze the new songs and as soon as i unplugged it MBP requested i pwr cycle laptop. i have my first gig with the new MBP this coming friday and hope i have no issues. i'm definitely going to bring my older MBP just in case.

keep an eye on the post above....

someone just posted this link on how to boot 32bit as default

www.brighthub.com

super thanks. hope this doesn't cause any other issues....

hey dj dannywest,, i have the same problem ,, im trying to fix it soo im talking mi mac to apple store they might can help ,, if anything ill post it right way..thnkxzz

read much?

gents, i called apple yesterday before i did the permanent 32bit change above being i just bought my MBP sunday, and they sent me the official apple message. a little different to whats posted already;

==================================
Products Affected

Mac OS X Server 10.6, Mac OS X 10.6, Mac Pro (Mid 2010)

You can use either of these methods:

Method 1: Startup key combination (for current startup only)

* If your Mac uses the 32-bit kernel by default, but supports the 64-bit kernel, you can start up using the 64-bit kernel by holding the 6 and 4 keys during startup.
* If your Mac uses the 64-bit kernel by default, you can start up with the 32-bit kernel by holding the 3 and 2 keys during startup.

Your Mac will revert to the default kernel the next time you reboot it.


Method 2: On-disk setting (persistent)

To select the 64-bit kernel for the current startup disk, use the following command in Terminal:

sudo systemsetup -setkernelbootarchitecture x86_64

To select the 32-bit kernel for the current startup disk, use the following command in Terminal:

sudo systemsetup -setkernelbootarchitecture i386

Note: This setting is stored in the /Library/Preferences/SystemConfiguration/com.apple.Boot.plist file and will take effect every time you start up from this disk. If you start up from a different disk, the setting on that disk, or the hardware default, will take effect.

=============================

method 1 is the temp fix and method 2 is permanent. url;

support.apple.com

Hey I also just bought the new Macbook released in Feb of 2011, and I have read your solution for right now to get it to work on the rane mixer 57, but does this apply for other mixers if im using the SL-1, will this solution still work?

i cannot answer that MIXX. i do have a sl1 but have not tested it out.

i was round i friends last night and tested his SL1 box on my new MPB and it worked fine.
without starting it in 32bit.

As an update, I wanted to refer users having issues to our FAQ -->> serato.com <<-- New 2011 Macbooks not connecting with the Rane TTM 57SL

If the workaround doesn't help or if you run into issues, please let me know :)

Im having the same issue with my new mbp and rane 57 mixer. The only time I get it to work is by changing it to 32 bit k but when i unplug the usb cable or close serato, i get a msg to power cycle my computer is frozen. Is this in any way harming my mbp?

Did you initially install Scratch Live while booted in the default 64bit mode?

To avoid the the msg to power down cycle after the rain 57SL use exit out of Serato first and then disconnect the usb cable. Again if your using this mode you have to change to 32 bit by using buttons 2 and 3 together when turing your macbook on. If your using the SL-1 or any other Serato box then you do not have to change the bit and you can unplug the usb without getting the power down message using any one of these boxes. Hope this helps

DEEJAY MIXX is correct. Make sure to fully exit Scratch Live before disconnecting the TTM 57SL from your computer or turning your TTM 57SL off.

hahaha i just got my quardcore yesterday and was playing with my vci300 then almost had a heart attack when my 57 didnt connect, thanks for this.

I just Bought my 2011 MBP 15' i7 and i also have the rane 57SL mixer giving me the same issue. If i unplug the usb before closing Serato it freezes and the message pops up saying to power cycle my computer. Its happen to me several times already. I that bad for the computer? And is booting from 64-bit k to 34-bit k bad for the MBP?

Your computer will be OK with booting in 32 and/or 64bit mode. The kernal panics shouldn't hurt your system. Basically, a kernal panic exit is your Macs way of preventing weird operating system tweaks :)

A new driver is in development and will be available ASAP

Thanks for your response Shaun.. Now when you say a new driver is in development what do you mean by that?

A 64-bit Scratch Live driver for the TTM 57SL, SL1, SL3 and Sixty-Eight :)

Cool. I guess ill wait for the update. Thanks Shaun.

No problemo

cool any idea when?

Soon-ish :)

nice one Shaun.

I CANT WAIT! hope they throw in some candy in the new upgrade, i know its not a big deal but it bugs me every time i am going to do a set i have to do this. but cant wait for the updates hopally is really soon. peace :)

thank god yall makin that driver. this is my life. thankyou rane. thankyou mac. ohhhh how much i love thee

Thank you Serato! They're the one's writing the new drivers :)

Hurry up lol

any news on them ?

In Alpha testing and almost ready for beta :)

Yea!!

Can't wait boys.. Strong work!

Thanks for keep those of us waiting like little school girls updated Shawn.. We appreciate it!

Yeah Buddy!

nice.

Just got a new quad core MBP 2.0 Intel CPU. SL3 works fine.
This beast analyses 8 songs per second i think....

is time i get a new MBP 2.3 intel, hope it will rock Video Sl??

id rather wait for the update from serato than put my new macpro at risk.
whats the latest, do we have a date on the updates arrival ???

Your Mac Pro is designed to work in a 32 or 64bit environment. The option to boot in 32 or 64 is built into OSX. It's not a tweak or third-party command prompt type hack or anything, so no harm should come to your computer :)


Last I heard, the drivers are almost ready for beta testing. I have not yet been given an actual release date, since it depends on our test findings.

Thanks for keeping us informed Shaun.

I got the newest MacBook Pro last week. Each time I boot up in 32 mode and hook up to my 57 and I close Serato, boom I get a kernal panic.Did I miss something? I thought people were getting these panics if they unplugged the 57 BEFORE closing serato?! Really uncool. DYING FOR THIS UPDATE SERATO please hurry. I am using 1.9.2 so maybe this is the cause of the panics? I was sick of serato crashing when loading some of my videos with the latest release so I stuck with 1.9.2..

Please install the 2.2.0 version of SSL and see if the kernal panic continues to happen when exiting.

any news on the beta Shaun?

2.3 is in private beta and being prepared for public release. I'm not sure when the public beta will drop, but it's definitely rolling :)

oh really.. we are waitin.. post the link whn is out cheers....

Yes, please let us know when the update is out. thanks.

subz

thanks Shaun.

cant be too many in the private beta list with a new mac ???????
come on Shaun give them a kick up the ass.i want this update bad,i keep forgetting to boot in 32bit and have to start up twice!!!!!!

cant wait for it to go public too. cant stand having to exit the program every time I need to switch who's spinning.

We are all waiting for this update...

I'm having issues wit my rane 57, each time I put it on the echo comes up

Dying without this update......

Go into your FX group and make sure the echo effect is off for both effect bank 1 and bank 2.

I have done that, but each time I put off the rane and put it on on back it will echo

Turn off the effects and then go into the setup screen Hardware tab and click the save to mixer buttons :)

For those forgetting to hold 32 down during boot or for those tired of holding 32 during boot -->> www.thrull.com

Until the update is solid and ready for public consumption, the little boot app by Thrull will make things easier :)

I'm using a core 2 duo mac book pro with 2.66hz 8gb ram 500gb hard drive

SERATO!! Please hurry I cannot stand this having to boot my brand new quad core into 32 bit mode. It's a Mac, it should just work :)

@ Shaun....is the fix you are cooking up going to fix the problem with the USB cable forcing a power cycle when you remove it before exiting serato...cause this is a big problem for my DJ biz...I don't want to have to shut down Serato everytime

Yes, the driver fix will resolve both issues :)

Thank Shaun will try this tonight

@Shaun...Thanks...can we sign up somewhere to get an email when the driver is ready so that we don't have to keep checking every hour...?:)-Thanks

Check your profile notification setting. I think there may be an option for update notifications.

Email Notifications dont always work :( sometimes I go days without getting a notification an there are loads of tracked messages I have not read.

Dying without this update......

When Will This be Fixed~~
EveryBodys Waiting for the Update!!
Keep up the good work !!
Serato Team!

the sound of fingers tapping on a desk...heavy sighs...nervousness ensues as DJ's everywhere wonder if the relationship between APPLE and Scratch/Serato is finally over?

I boot my MBP 15' 32 bit no matter what I'm using because it actually crashes TTM 57SL, SL1, etc. when I unplug in Serato. Like every other DJ in the world - patiently waiting. Thankful for the 32 bit booting fix.

don't get me wrong...love that the 32 bit shortcut works...just hate to drop a cool grand + in prep for a gig and find out that the two companies that you have trusted for a long time...are no longer compatible...but no worries...I feel like this one is on Apple...

On seratoHQ facebook it says apple is aware of the issue and lookin into it. So maybe bot of both to fix the issue but ya so lucky there is a work around.

My protools 8 LE won't run in 64 bit either.

@Shaun...how's the fix coming, I have one or two more days max to return my MBP and get a used one that works with the ttm57s...

some techminded people I spoke to told me that the problem is both a hardware and software problem and that the likelihood that Rane/Serato can make the TTM57S work with the 64 bit or even correctly with the 32 is a stretch.

Please advise...

any news Shaun?
i don't think any one of us with a new mac book pro and a 57 want 2.3 yet just an update of 2.2 that works in 64bit.

Exactly ^^

whats a big kick in the teeth is that on the serato HQ facebook page the programs have found the time to add easter eggs to Itch2.0

i paid out £2000 on a mac and £650 for a 57 so i'd have no problems running video and mixtape.
i think i might go back to my SL3,56 and PC laptop for the time being to this is all worked out :(

@Dax...even the SL3 is having major issues with the New MBP...they offered a "boot into 32 bit" workaround even at that, the MBP still freezes when i try to exit Scratch Live.

i just installed serato on my new mbp and then read this.. have not connected it up the 57 yet but the off line player is there, im actually here looking to locate lost files
brought over my old music library from my powerbook with finder and a firewire..including the serato folders in my music folder..so when i opened scratch live on the new mbp all my crates where there, i clicked "relocate lost files" and after a scan it found a few but not many, a second pass found loads more and the 3rd also seemed to find a few more..now about half my library is back, and half in red is still missing...because i installed in 64bit mode will that effect how ssl finds tracks?

also if theres a public beta on the way where can i sign up to try out 2.3?

cant wait to try video sl out-ive had the disk for years and only just got a machince that meets the spec

As far as I know, the 64bit driver update for Scratch Live isn't a problem. Apple is gearing up for the release of Lion OSX 1.7.0 and we're making sure everything is cool with the new 1.7 kernal now instead of waiting until Lion hits the streets.

Don't worry, different developers work on different aspects of the software.

If you've having crash or hang issues with your TTM 57SL, make sure you're exiting Scratch Live before disconnecting or turning off your Rane Scratch Live USB hardware interface.

If you're experiencing crashing or hang issues with your SL1, SL2, SL3, SL4, or Sixty-Eight, make certain you're Mac has successfully booted into a 32bit environment. As with the TTM 57SL, make sure you're exiting Scratch Live before disconnecting or turning off your Rane Scratch Live USB hardware interface.

Here's how:

When is this. Going to be fix ?

For those new to this thread, please refer to the FAQ here -->> serato.com <<-- New 2011 Macbooks not connecting with the Rane TTM 57SL



In addition to the above FAQ, please note: To avoid crashing or hang issues, make sure you're exiting Scratch Live before disconnecting or turning off your Rane Scratch Live USB hardware interface (SL1, SL2, SL3, SL4, TTM 57SL and Sixty-Eight).

@Shawn.. i'm waiting on that update/fix/permanent solution/or what name you guys decide to call it

I use SL3 and even when i boot into 32bit and i try to EXIT Serato, MBP freezes, writes some things in Japanese and requires me to do a hard power down.

Apologies...i know this is a 57sl thread...but i'm keepin an eye on this thread.

No worries :)

Quick question, have you installed the Core Audio drivers for the SL3?

nice to know,i can now stop coming to the forum every spare minute i get(not that's its not a nice place to hang out)thinking a update is about to drop at any minute.

yeah Shawn. i installed the Core Audio drivers. I have uninstalled it now though. I even put up a help request to sort it out.

Cool, post a link to your help request and I'll jump in and assist :)

Shaun W, you are a man of great patience. I certainly would not be able to deal with these unappreciative, illiterate people in such a calm manner.

While I appreciate Shaun and his patience and insane knowledge base, I think it is a violation of the concept and written rules of this forum to start attacking other DJ's and calling them out for being "unappreciative and illiterate". Serato is an internationally renown company, perhaps some of the people on this Forum don't speak English as a first language or work multiple jobs and are tired when they are typing their comments...

What's your excuse?

Some people are upset and frustrated and that's ok...it's called customer service.

stop being a prick!!!!

@shawn here is the link serato.com

looking out for your input

thanks

Sure :)

hi Shaun, is there an update for this? Thanks.

What's going on buahahahahahahah

Hi Guys,

There are currently two "2011 New Mac" issues affecting Scratch Live users.

1). The TTM 57SL is not recognized when a new Mac is booted in a 64bit environment. This is a known issue that the Serato developers are working on. For details and a workaround, please see our FAQ topic here -->> serato.com <<-- New 2011 Macbooks not connecting with the Rane TTM 57SL

2). The new 2011 64bit Macs shipping with a 10.7.3 Darwin Kernel are experiencing kernel panics when USB devices (audio, storage, flash and etc) are disconnected from the computer. This is a Mac bug and Apple is working to resolve the problem. As an example, please check this Google search -->> www.google.com <<-- Lots-o-kernel panic issues with a wide variety of USB devices.

If you have a TTM 57SL, you're affected by both issues, unfortunately.

To check the Darwin kernel version your Mac is using, please do this:

1) Click on the Apple icon in the top left corner of the screen.
2) Select 'About This Mac'.
3) Select 'More Info'.
4) Go to 'Software' on left side.
5) To the right, under 'System Software Overview' is the Kernel Version: Darwin_____?

If your Mac displays Darwin 10.7.3, your computer may kernel panic when disconnecting your USB interface.

Please note: If you're experiencing Mac 10.7.3 kernel panic issues, as a workaround, make sure you're exiting Scratch Live before disconnecting or turning off your Rane Scratch Live USB hardware interface (SL2, SL3, TTM-57SL and Sixty-Eight). This is a known issue and Apple is working on a fix.

Thanks for the update, Shaun. This helps

They just updated the kernel to 1.7.4 so I hope this helps!

...er 10.7.4 ;)

10.7.4 doesnt help still getting kernal panic when unplugging from SL1 in 64 bit mode. Screwed up my set twice last gig :( good to know NOW what the issue was. Looked like a tosser up there when cable was bumped & no idea what happened. pretty disappointed in mac i must say....

this sucks, got my new macbook pro (2011) got to the club downloaded serato plugged in my hard drive shit myself when it wasn't working. had to go get my old macbook pro (2010)... Fix this pleaseeee.... i dont want kernal panic problems

i just did the update to 10.7.4 and some firmware update...same ol same.

This is gettn old they need to bust out the fix!!!!

The Serato guys are doing all they can to get this fix out ASAP. I'm not sure what else to say about it guys :)

aint never known an update to take this long with you guys. starting to wonder wether it is fixable.