ya i have that same problem. just restart your cdj's. when you want to switch back or dont switch.

Here's another fix:

Watchwww.youtube.com

Good idea, but I would prefer a software fix ;)

If I was that club owner, or promoter putting on the show, I would have 1st asked, why is there not a sound tech standing next to him as he does change over to adress issues for that very reason. and i would also be sending him a bill. or deducting the price of a new CDJ off of his artist fee.

I find a lot of idiot dj out there have issues with CDJ 2000;s cause they have so many setting and they dont take the time to read the screen and understand why they are not doing what they want. 99.9% of issues i have seen with them are user error, and have nothing todo with the player itself.

WHat firmware are you using on your CDJ's? and what Version of serato are you using?

4.05 on the cdj's and 2.3.3 on serato.
I have a macbook pro and attched the 2 cdjs over an usb hub.
But I had the same problems, as I tried it with my imac over the build in usb ports.

Hi Code:E, when you say you have the same problem, can you confirm a couple of things for me?

-Do you use Scratch Live 2.3.3?
-Do you use a powered hub?
-Do you have your CDJ 2000s using firmware version 4.0.5?
-What kind of computer do you use?
-Have you tried multiple USB cables and a different link cable?

I am interested to find out what the key difference is between my setup, and people like yours and Datoml85 as to why it is happening, as I am unable to recreate the issue with a pretty much identical setup.

I should clarify I did have the same issue, but that was a couple of firmwares ago and serato versions ago.

I havent had that issue since i have been on 2.3.3. and firmware 4.0.5. I will check later if it still happens.

Yes i use a powered hub. with more than enough power.
early 2011 macbook pro (8,3) 17 inch
I did have issues with USB cables with LED's in them since i moved over to a mac.
When i was having the issue above i was still using a PC.

Again i will test with my mac hopefully today or tomorrow and let you know.

Ok cool, that would be great :)

Yes it is my understand that this issue was more prevalent in older firmware and Scratch Live, but as far as my testing goes, I can't get the problem to happen.

Would be awesome if someone else could have it happen and we could pinpoint the difference that is causing it!

I really appreciate your help!
THX.

I hope we'll find a fix soon.

So,
for now I mixed since 2 hours like a boss with usb stick and serato (version 2.1.1) without itunes integration in ping pong mode ;) (USB and SERATO).
No freeze or connection problem occurs.

I imported my whole itunes library (over 10000 songs) in one create.

Maybe the itunes integration is really the problem?

I also experienced, that I can close serato without crashing when serato tries to backup the database.

Oh really? iTunes is often quite problematic with various other things concerning Scratch Live, but I didn't think it would come into play there!

I will try and find some time myself to look into using iTunes and doing some further testing with the setup here.

Definitely keep me informed on how it goes for you, that would be very interesting to find out if the reason was iTunes.

So,
we write here now :).

The problem now is, how can I achieve the same organisation for my tracks without itunes?
I always used it with playlists and so on :).

Is there a trick that I can copy the lists? If not, its ok too. But the main reason is, when I add new songs to itunes, how does serato know, that there are new songs to add?

Still can't get it happening with iTunes either! Kinda annoying :(

So you can safely say this ALWAYS happens when you are using iTunes and has NOT happened since you haven't been using iTunes?

Here is a handy article about migrating your iTunes playlists over to Scratch Live: serato.com

Scratch Live will not automatically update though, so it would be a matter of when you get new files to drag and drop the playlists/folders back on to the crates to update the new files.

My current state is, that it works without itunes but i have to say, i only had two crates in it.
My iTunes playlists have a count of over 30 ;).
So I'll try with this tool today and then I can tell you a more detailed info.
Also don't forget, that I am currently use Sl 2.1.1.
I don't tried it with the latest sl version.

And I hope I understood it right, that I only have to update my crate with all the songs in it cause the intelligent crates will be updated by themselfs?

Ok cool, let me know how it goes once you have completely migrated from iTunes and populated the rest of your library.

Also, try out 2.3.3 again once you have done this. Correct, the smart crates will still operate as before.

I built up my library with smart crates yesterday. I will try it tonight. Then we'll see what happnes :).
One positive aspect so far, the structure of my library are much more easier then it was before with itunes ;).
I hope I'll find everything :D.

Reports following saturday.

My report from yesterday.
Its not the iTunes integration. So it looks like that maybe the amount of crates can be a problem for it. Is this possible?

I also had sometimes some kind of dropouts. I checked the dropout log and have a question.
What is the difference between masked and unmasked dropout?
Also how do I know, when this dropout occurs, cause there is no timestamp.

So how many crates do you have roughly now that you have migrated?

What was happening with the drop outs, was the MIDI light flashing up in the top right hand corner?

Was the audio cutting out? Were the waveforms disappearing?

I am not completely sure what the difference is between masked and unmasked dropouts.
Are you able to upload your crash log to your other thread about this issue, so I can take a look?

I have about 20 crates.
The midi light wasn't showing up, also the waveform didn't disappear.
From my view, it looks like a problem with the hid. No idea what exactly.

What you mean with crash log? Serato didn't crashed, so I have no log.

Sorry, you mentioned a "dropout" log, I was referring to that. What were you looking at where you saw "masked and unmasked" dropouts?

20 crate isn't a lot, do you have many sub crates?

No, these are all smart crates. So I am not able to make it as subcrates :).

Oh ok, you mean the dropout log. Sure, I can upload it later when I am back from work.

Thanks I will continue to reply to you in the other thread, as this is in general discussion.
serato.com

Hello, I have been using version 2.1.1 with video SL 1.2 and cdj2000's for well over 9 months with no problems at all until last Saturday at a gig. I'm assuming after reading a few forums that 2.1.1 does not handle mp4's and m4a's very well...I went back down to 2.0 with no problems but now I lack all the mapping on the cdj's. Is 2.3.3 reliable with video sl? or should I wait until the new version of video comes out in March?

Hello Deckstar,

I recommend you try using 2.3.3 and have a jam with it at home before performing live so you can feel confident about it.

In 2.3.3 there was an improvement in the program handles those file formats, so it may be of great use to you.

You are able to keep other versions of Scratch Live installed on your computer and it will not cause any conflicts. Simple rename the file as "Scratch Live 2.1.1" instead of Scratch Live, then install 2.3.3 and you will have both versions.

If you are still experiencing issues I recommend you start a separate help request so someone from our support team can assist you individually :)

Hi Deckstar,

I have created a separate help request over here: serato.com in order to keep this thread on topic, as your issue is not really related to datomls problem.

Thanks :)