Purchased a Novation Twitch earlier this week because the price is right, and decided to begin testing the waters when I brought it home. After installing it the first time, my Twitch got an error and shows up as an unknown device. After installing the included version of Itch, restarting, Itch doesn't register the Twitch, so I uninstall, restart, and research the matter. I delete the "unknown device" and install the Novation driver 2.5. I also install the 'boxed' Itch software again, restart, and still have the same problem. In addition to this, I also installed Serato DJ, and the most recent version of Itch, restart, unplug/plug in the Twitch to power cycle it, and try out the two programs with to see what happens. Both DJ and Itch does not register the device as being plugged in. I'm certain the device works because it works with Traktor Pro 2 with no problems at all, but when it comes to anything Serato, Twitch doesn't exist. I checked the device manager and everything seems fine. Checked my audio devices, and it reads just fine. I really want to use Itch or DJ and start making mixes, but I'm lost at what to do next. I got the last Twitch at my local Guitar Center at a good price, and I can't imagine it not working when all the lights come on, and it actually works with other software. I'm also getting the firmware error #-1 message when the Twitch is actually plugged in, and can't seem to bypass this when I retry.

Do you have a solution for this? I really don't want to use Traktor if I don't have to. I shouldn't be limited to other programs when I could be using this with something I got with the package.

Thank you in advance.

-James Bailey
"SoulMonkeyRhythm (JB vs. The Rhythm.)