Software help archive

A read-only archive of old serato.com help threads.

mouse pointer freezes

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
welshmaz 12:45 AM - 19 September, 2008
hi
finding after using scratch live for a bit mouse pointer freezes up. anyone come across this? have tried restarting pc etc. but still happens.

am using 1.8 with a dell inspiron.
thanks
welshmaz 12:55 AM - 19 September, 2008
apologies am using vista. and the music will keep playing after the mouse pointer freezes. am not using an external hard-drive with NTFS, although i import mp3 tracks to the internal drive from an external that is formatted ntfs. i have built all the overviews as well. same story - in the middle of a gig with 300 people. lucky i had few old vinyl!
Rane, Support
Zach S 4:09 PM - 19 September, 2008
It sounds like your running into a corrupt file(s).

Have you gone through the build overviews process and gotten rid of any corrupt files the builder finds?

If not, do so.

Know that even if you don't play a corrupt file it can still cause SSL to freeze or crash. (music will often times still play when it freezes).
welshmaz 9:16 PM - 21 September, 2008
zach
your a legend
much appreciated!!
many thanks and best wishes