Software help archive

A read-only archive of old serato.com help threads.

Crate order not saving

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
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djdrknss 7:44 PM - 16 September, 2008
using SSL v1.8 still
windows vista OS
Western Digital MyBook 250GB External
Dell Inspiron 1520 laptop (HW)
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I made a crate, ordered by #...put them in order....rechecked the setting to protect library....close out serato & when i reopen serato they're back to the original order...not the one i wanted!!!

i've done this many times and it doesn't save the order anymore...strangley i think it goes back to the same order that it was originally in...

I even created a new crate, ordered how i wanted and yea...came back to me in the orignial order that the previous crate's in...
Konix 7:52 PM - 16 September, 2008
Are you putting songs from different drives in the crate? If so, don't.
Rane, Support
Zach S 8:44 PM - 16 September, 2008
Yes.. there is, and always has been, a known issue where your files can get jumbled in crates if you've imported music into that crate from different drives/partitions.

Put all of your music on one drive or partition and you should have that issue.
djdrknss 9:41 PM - 16 September, 2008
i was about to say noooo...but now that i think about it that might be the problem....i only use 1 external drive but sometimes i do save songs on my laptop's drive and don't have enought time to port it to the external...

so i believe there are some songs on the external and on the local disk in the same crate

Zach why is that though? if your crate file has pointers to where the songs are stored, why would it matter if the files are on different partitions? It should still know the order and location of the file
Konix 9:45 PM - 16 September, 2008
Because the program stores two different ScratchLIVE folders on both the internal and external drive, these folders are where the crates are stored also. So, when you put songs from both drives into one crate, this messes with ScratchLIVE folders and preference files.

So, in short, you got to keep songs on the external drive in their own crates, and songs on the internal drive in their own crates, and don't mix them together. Also note that you cannot have two crates with the same name, this also messes with the ScratchLIVE folders and preference files.
Rane, Support
Zach S 5:16 PM - 17 September, 2008
Konix is 100% correct on that one;)