Software help archive

A read-only archive of old serato.com help threads.

hardware disconnection

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Dj husha 7:28 PM - 14 September, 2008
its been a long time since i used serato. so i installed serato 1.8.2 and connected it to my laptop and it said hardware disconnection ...so i installed the disc which came with my serato and it connected and everything was fine so i installed serato 1.8.2 and it said hardware disconnection, can u help please.
Serato, Forum Moderator
Nick M 11:51 PM - 14 September, 2008
Hi Dj husha,

I take it your using a PC? If so, go to program files > serato > and run driver_updater.exe Connect your scratch live hardware before you do this. See if that sorts it :)
Dj husha 8:59 AM - 15 September, 2008
no a laptop ok ill try that
Dj husha 2:49 PM - 15 September, 2008
ok thanks it works
Serato, Forum Moderator
Nick M 9:32 PM - 15 September, 2008
No worries :)