Software help archive

A read-only archive of old serato.com help threads.

Screen Freeze When Loading Tracks

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Narvi 2:55 AM - 14 September, 2008
Hello!

This has happened to me a few times now and has prompted me to join the forum to seek help!

Basically when playing last night i loaded a track onto the left deck as usual, and my waveform on the track playing began to go jerky then the screen froze completely and the colored disk appeared on my cursor until i selected another track and loaded that to the left deck. Then everything returned to normal, However when i loaded the same tack to the right deck - it loaded fine and played fine without affecting my laptop or freezing the screen. This has happened with files that are perfectly fine (not corrupt), and it is not the same files either. I restarted my laptop during a break and the track that had caused so many problems earlier loaded fine onto both decks! And then it happened again with another track that i have never had any problems with, but only on the left deck.

I am completely puzzled by this and have replaced the tracks, reloaded serato, used the default version, but it keeps happening!

Any help, guidance or advice will be greatly appreciated!
Rane, Support
Shaun W 3:59 PM - 15 September, 2008
It sounds kind of like a strange early 1.8 version bug. If you haven't already, please update to the 1.8.2 version found here -->> www.scratchlive.net

After installing the update, test your setup again and see if the problem goes away. If not, please let me know.