Software help archive

A read-only archive of old serato.com help threads.

Missing "comments" tag with SSL and Mixed In Key

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Bignuts 12:46 AM - 9 September, 2008
I've had mixed in key with SSl for quite some time and have had no problems importing in to Itunes, and the overviews created in SSl. I scan the Itunes folder and import the Mixed In Key tag to the comments field.

In Serato, i click every track to refresh the info and no problem.

But recently, after getting all the info into SSl, if I close down Serato (not a re-boot) and re open, half the file info from Mixed in key reverts to the previous file info.
But, clicking back onto the said track, the info reloads onto the screen.

What's going on here? how can I get this to just operate as normal?
Rane, Support
Zach S 4:17 PM - 9 September, 2008
Hello Bignuts,

It sounds like there is an issue with your databaseV2 file.

Please locate the file inside either your ScratchLIVE folder on your internal drive or inside the _ScratchLIVE_ folder located on your external (if your using one) and upload it to the Serato developers so they can take a look at it.

--> scratchlive.net

Let us know once you've uploaded it and we'll go from there;)
Bignuts 1:50 AM - 16 September, 2008
cheers, I'll get on to it shortly.