Software help archive

A read-only archive of old serato.com help threads.

DJ TechTools VCI 400 Special Edition Firmware support

Product
Serato DJ Pro
Version
dont-know
Hardware
Vestax VCI-400
Computer
Mac
OS
Platform
-
hadj 12:27 AM - 20 February, 2013
Hi,

Really want to buy the upgrade to DJ but I'm hearing that the custom firmware that DJ Techtools put into their VCI 400 Special Edition doesn't allow the 8 button performance section to work.

Can you tell me if you know the truth about this please? I can't spend the money on Serato DJ to find out this won't work.

If it is true and the 8 button section doesn't work, can you please tell me if it's something I can map or even, that you guys might support with a fix?

Thanks

Hadj
dgh-dj 3:21 AM - 20 February, 2013
+1

I really want to move over to Serato DJ but I'm worried it won't work and nothing is going to be done about it.
hadj 6:38 AM - 20 February, 2013
Someone on the DJTT Forum has tried and confirmed.... the 8 button performance section doesn't work at all :(

Add that to the fact that Slicer mode isn't even included.... feeling pretty disappointed right now.

Serato, save us from Traktor please?
dj-nice 10:27 AM - 20 February, 2013
Are you able to install the original VCI400 firmware?
hadj 10:59 AM - 20 February, 2013
No, I tried it with the new Firmware updater tool Vestax released for Serato DJ compatibility.

It just said ERROR....

I'm REALLY disappointed....
LJ_WOOLSEY 12:56 PM - 20 February, 2013
Well then contact Vestax there the ones that make the controller and the firmware. So contact them and see if there is anything they can do to help.

Cheers
hadj 1:00 PM - 20 February, 2013
DJ TechTools built this custom firmware, and I've asked them. Apparently it's "Messy" according to them and would involve shipping the unit back to their office in San Francisco (I'm UK).

Two options really:

Either DJTT sort out a way of downgrading the firmware to factory settings

or

Serato adapt their software to talk to the DJTT firmware... and add the blooming Slicer functionality!

Not holding my breath for either............
LJ_WOOLSEY 1:03 PM - 20 February, 2013
So Vestax can not wipe there OWN controllers Firmware and Reinstall the Standard VCI-400. I Find this very hard to believe! Unless tech tools did more than just change the firmware?

I understand you would have to post it but as Vestax has a UK base they should be able to help there great team there give them a shout if you haven't already.
hadj 1:10 PM - 20 February, 2013
This was posted on the DJTT forum.

It's from Vestax:

HI David,

So according to our firmware engineer:

Possible, but you would need the H8 ROM WRITER JiG (for VCI100, VCI300,etc)
Because Ean's version program area of the H8 CPU (MIDI program IC) is different from Vestax version, so we cannot use the USB update solution.

So unfortunately it is not possible via the usual USB firmware update method, because the EGE actually changes the way the VCI talks to the firmware-updating-software on your computer.

Regards,

--------------


As far as I understand our engineer, no, because when they initially flash the firmware of the EGE, they change the core part of the memory which handles updates. For example, imagine the firmware is split into two parts: A & B.

Imagine part A is the lowest level code that deals with booting up, USB interfacing etc as well as loading in the firmware in part B. (Part B would deal with higher level code such as MIDI mapping, LED statuses, audio routing etc)
Now, you could change the firmware that loads into part B via USB because the code held in part A would deal with loading and writing that in, grabbing the code over the USB etc.

You can't change the firmware held in part A, because there would then be no code to deal with the update itself. The only way to change the code in part A is physically flashing the chip (this is what you need the ROM Writer for)

The problem you have is that the EGE has BOTH A & B firmware different to the standard version, so whilst both versions can update their own 'B' firmware, they are not cross-compatible because they have different "A" code.

This is obviously a simplified explanation (that I just made up) but hopefully clears it up the concept a little bit.


Regards,


FAIL
dgh-dj 1:18 PM - 20 February, 2013
Quote:
This was posted on the DJTT forum.

It's from Vestax:

HI David,

So according to our firmware engineer:

Possible, but you would need the H8 ROM WRITER JiG (for VCI100, VCI300,etc)
Because Ean's version program area of the H8 CPU (MIDI program IC) is different from Vestax version, so we cannot use the USB update solution.

So unfortunately it is not possible via the usual USB firmware update method, because the EGE actually changes the way the VCI talks to the firmware-updating-software on your computer.

Regards,

--------------


As far as I understand our engineer, no, because when they initially flash the firmware of the EGE, they change the core part of the memory which handles updates. For example, imagine the firmware is split into two parts: A & B.

Imagine part A is the lowest level code that deals with booting up, USB interfacing etc as well as loading in the firmware in part B. (Part B would deal with higher level code such as MIDI mapping, LED statuses, audio routing etc)
Now, you could change the firmware that loads into part B via USB because the code held in part A would deal with loading and writing that in, grabbing the code over the USB etc.

You can't change the firmware held in part A, because there would then be no code to deal with the update itself. The only way to change the code in part A is physically flashing the chip (this is what you need the ROM Writer for)

The problem you have is that the EGE has BOTH A & B firmware different to the standard version, so whilst both versions can update their own 'B' firmware, they are not cross-compatible because they have different "A" code.

This is obviously a simplified explanation (that I just made up) but hopefully clears it up the concept a little bit.


Regards,


FAIL


Funnily enough that was me that posted their reply, it only took them a few months, the only change is different midi notes on some of the buttons. If Serato could just add in a mapping for the EGE edition it would be solved.
dgh-dj 1:21 PM - 20 February, 2013
I have been looking into using a midi translator between the VCI-400 and Serato DJ but I haven't got very far yet.
LJ_WOOLSEY 1:39 PM - 20 February, 2013
So Vestax are saying they have no way to flash there OWN controllers? BULLSHIT! They could simply charge you to do this and you have to send it in. Hell they could even replace the chip completely. Sure you might have to send it in to Japan. So cost wise just don't buy one of these if you want to use Serato DJ.
dgh-dj 1:40 PM - 20 February, 2013
Yep, but remember a year and a bit ago Serato DJ wasn't even a whisper.
LJ_WOOLSEY 1:42 PM - 20 February, 2013
But DJ Intro was and also did not work on this version. (it is a shame you guys are stuck)
dgh-dj 1:43 PM - 20 February, 2013
This is very true! Even if everything had worked it would have been a bit rubbish though!
hadj 1:48 PM - 20 February, 2013
True, the mappings for this controller in Traktor are AMAZING but lack one thing, the slicer.... DJTT tried but gave up and replaced the idea with a Traktor effect that does something similar but not nearly as smooth or controlled as Slicer.

Fair enough that Serato have a distinguishing feature that will drive people to adopt.

Just got to hope that Traktor implement a Slicer feature into their software.

If Serato are reading this though, please help us out. Changes the note assignments (for us) and add slicer (for everyone).
J.J. 8:10 PM - 26 February, 2013
So who is to blame here. DJTechTools? Vestax?

Either way, it's pathetic we can't even downgrade our MIDI firmware without sending it in.

Here is the response I got:
Quote:
Chris (DJ TechTools)
Feb 22 13:33 (PST)

Unfortunately Chris G is correct and there is currently no way for the user to switch between regular VCI-400 MIDI firmware and VCI-400SE MIDI firmware. I am trying to work with Vestax to see if there could be a solution to achieve this functionality but it is proving to be quite difficult and unclear as to whether it will ever happen. Should it happen, there will be a post on the DJTT blog about it.

Regards,

Chris Lim // flashflooder

Why is it so 'unclear'? Can they not communicate with Vestax? Were we all suckered into believing we bought a superior product? If they cannot fix this, I am done with Vestax and DJTechtools.

I'm betting Traktor will add SLICE which would leave our EGE impractical. They might even add SPLICE before SSL does. serato.com
dgh-dj 10:53 PM - 26 February, 2013
I do feel rather left out to be honest...

Now I won't be able to stop checking the blog!
hadj 9:31 AM - 5 March, 2013
Hi Aaron,

Glad you're looking into this for us. I think it would be fairly easy to put out a specific version of Serato DJ mapped to the VCI 400 Ean Golden Edition but I guess you guys would need to work with DJ Techtools on that.

Anyhow, here's the link to the forum on DJTT:

forum.djtechtools.com

Keep us posted please.

Thanks
dgh-dj 2:08 PM - 5 March, 2013
Thanks for the swift reply Aaron!
J.J. 4:30 PM - 5 March, 2013
Yes! Thanks for looking into it Aaron.
DJ PATRX 1:00 PM - 10 March, 2013
Salut a tous!!!! J'ai ouîe dire que si on avait déjâ serato itch, on pouvait avoir serato DJ gratuitement; est-ce vrai??? MeRCI pour vos réponses!!!!
9:00 PM, 24 Mar 2013
This help request has been closed due to inactivity.