Software help archive

A read-only archive of old serato.com help threads.

not playing the track as described and also under the name its playing another t

Product
Scratch Live
Version
2.0.0
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
virrensimpson 4:58 PM - 24 May, 2012
right, BIG problem!!

i was doing a set like normal, then i dragged a track onto the vinyl interface! next thing there was a glitch for a second and then it was playing a track not even as described!!! and was playing another track on my i tunes library it ! and now all of my recent downloads all have this problem! its changed the whole track!! but its not just in scratch live! its now changed the whole mp3 in my i-tunes library thats almost 30 of my tracks that have changed!! thats £50 that aint cool man!! plus i looked like a twat while i was trying to sort this out on stage!!!

please help! cant afford to keep buying tracks then scratch live deciding to change them!
Rane, Support
Zach S 6:50 PM - 24 May, 2012
I'm going to assume you were/are having SSL read your iTunes library?
If so, SSL simply reads iTunes's .xml file which tells SSL what files you have within iTunes.
If your files are screwy in iTunes this issue is more than likely due to iTunes.
I'm not sure what to suggest here other than contacting Apple and getting iTunes sorted out.
Once iTunes is reading the files properly Scratch Live will.
7:00 PM, 7 Jun 2012
This help request has been closed due to inactivity.