Software help archive

A read-only archive of old serato.com help threads.

serato distorts when i begin to play on other deck(vinyl)

Product
Scratch Live
Version
2.4.1
Hardware
Rane SL3
Computer
Mac
OS
Platform
-
Milo1 9:18 AM - 23 May, 2012
When i begin to other deck, serato begins to distort, click, pop.
Milo1 9:21 AM - 23 May, 2012
Ive checked with analog vinyl as work fine, any insight will be appreciated. thanks
Rane, Support
RafaelM 4:19 PM - 23 May, 2012
Please list your full computer specs.

Do you also have Bluetooth, WiFi and any Anti-virus programs off?
Milo1 5:14 PM - 23 May, 2012
Macpro dual 2.0ghz 2gig RAM snow leopard 10.6.8
I turned off Bluetooth airport wifi, I have other usb plugged in and I'm using a long usb cord due to my setup can these be a problem
Thanks
Rane, Support
RafaelM 5:35 PM - 23 May, 2012
Yes a long cord could do it. Also 2gb of Ram is fairly low depending on how much Music/Crates you have. Upgrading to 4gb is def. going to help.

Have you tried raising the buffer in the Set-up/Hardware screen to 15? Does it help?
Milo1 7:43 AM - 26 May, 2012
Yes! it was the long usb cable! thanks alot Mr. RafaelM

Milo1