Software help archive

Support
Loss of function
A read-only archive of old serato.com help threads.

Loss of function

Product
ITCH
Version
2.2
Hardware
Numark NS7 + Numark NSFX
Computer
PC
OS
Platform
-
Sleepy J 1:41 AM - 22 May, 2012
I recently upgraded from 2.1 to 2.2. With 2.1 (When I had one track playing to the crowd I would cue the other track in my headphones with the other platter moving. Now with 2.2, I have to stop the track that I’m cueing and then hit the load track button. I don't know if this is a characteristic of 2.2 but I guess I’m use to the way it was before I upgraded. Can you tell me if this is in fact a characteristic of 2.2 or do I need to make a setting adjustment?
Serato, Support
Scott S 2:47 AM - 22 May, 2012
Hi Sleepy J,

The difference between 2.1 and 2.2 was not that much, so maybe its a setting that you might have changed by accident?

Can you please run through the problem you are having? Let me know exactly what you are doing and how you are getting this problem, I will try and recreate the problem in my office to help you out!

Cheers :)