Software help archive

A read-only archive of old serato.com help threads.

hey last night was the first time I tried to use the new serato video plugin and

Product
Video-SL
Version
Video-SL 1.0.1
Scratch Live
Hardware
Rane TTM 57SL
Host
Scratch Live
Version
2.4.1
Computer
Mac
OS
Platform
-
djscuzzy 4:49 PM - 21 May, 2012
hey last night was the first time I tried to use the new serato video plugin and I could not get the video to go to the monitors in the club this was a pain in the azz. With video sL you get a little box with the video playing and then you can drag it over to the other output monitor, but with this new serato video I can't get it to move over to the the other display please help me out and when i try to do it the videos show on my mac in full screen and the only way i cal get back to serato is to quit the whole program. this morning when is tried it it seem to be stuck in video mode when I open up serato it pops up for a minute please help
phatbob 5:22 PM - 21 May, 2012
djscuzzy 11:55 PM - 21 May, 2012
wtf im not a spring chicken to serato mr phatbob just post the link back to serato I'm not getting the output window at all i reloaded serato again and when i click on the video button i don't get an output window i should have known not to make changes I'm getting heated here money is on the line please help me out

serato version 2.4.1 (24109)
macbook pro with mac os x 10.7.3
Serato, Support
Scott S 12:19 AM - 22 May, 2012
Hi djscuzzy,

Please don't be rude, phatbob was just trying to help. If you clicked on the link you will see that it is a link to the new Serato 1.0.1 update, an update that fixed a lot of these 'lost window' problems.

Can you confirm that you are running the latest 1.0.1 update? (go into Scratch Live, then SETUP > Plugins > Serato Video > Info > and then on the right it should tell you what your version is.

Cheers :)
djscuzzy 12:31 AM - 22 May, 2012
my bad bro my phatbob
djscuzzy 12:37 AM - 22 May, 2012
i did all the nessacerry steps and now the little window(output windo) is showing up and I can now drag it over to the second screen thanks phatbob for all of your help i was in a rude mood .....Ahhhhh i feel better now {: