Software help archive

A read-only archive of old serato.com help threads.

It doesn't read my product serial number.

Product
Serato Video
Version
1.0.1
Hardware
Rane TTM 57SL
Host
Scratch Live
Version
2.4.1
Computer
Mac
OS
Platform
-
DJ Enygma 1:52 AM - 20 May, 2012
Just installing the video-sl. I downloaded sera to video 1.0.1 and When i go into scratch live to register the serial number, The beginning of the serial number starts with SVA- but the serial number that came in my installation book starts with a SVS-. I need to know the difference so I could register the product.
skyy 4:27 PM - 20 May, 2012
download an older version of scratch live and use serial number that starts with SVS,then upgrade
DJ Enygma 4:45 PM - 20 May, 2012
Where can i find an older version. Cant find on site
DJ Enygma 5:13 PM - 20 May, 2012
Got it thank you very much