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will not connect to serato. Keeps saying device is no connected

Product
ITCH
Version
1.0.5
Hardware
Numark NS7 + Numark NSFX
Computer
PC
OS
Platform
-
DJDNO 7:10 PM - 18 May, 2012
will not connect. ALSO CANNOT DOWNLOAD 2.2
DJDNO 7:13 PM - 18 May, 2012
my ns7 will not connect to my computer. Keeps saying device is disconnected
DJDNO 7:28 PM - 18 May, 2012
when installing 2.2 it will freeze and will not finish the download
Serato, Support
Mak T 3:21 AM - 21 May, 2012
Hey DJDNO,

Have you downloaded the drivers for the Numark NS7? You can do this by clicking on the link below, then on the right-hand side of the page locate the 'Downloads' header and click on the latest Windows driver (v2.9.13):

www.numark.com (Click Link)

You may need to download ITCH on another computer, as there doesn't seem to be a problem with our download and installer.

Let me know how you go.
4:00 AM, 4 Jun 2012
This help request has been closed due to inactivity.