Software help archive

A read-only archive of old serato.com help threads.

crates moving

Product
ITCH
Version
2.2
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
dj-freestyle 6:58 PM - 18 May, 2012
all of the sudden new crates and some old wont stay in place?
Serato, Support
David Wood 5:23 AM - 21 May, 2012
Hey Dj Free style,

How many crates do you have?
Try rebuilding your Database V2 by Music > _Serato_ > rename Database V2 to OldDatabase V2.
Re-open ITCH

See if it makes a difference?

You using an external drive to store your music?

Regards
Dave W
dj-freestyle 2:54 PM - 21 May, 2012
only think on external are my music videos and i no that crates moves becasue of that. im uses to that. ill try redoing v2.
dj-freestyle 4:16 PM - 21 May, 2012
I have custom crate clicked and redid v2 and its all still jumping all over the place?
dj-freestyle 4:19 PM - 21 May, 2012
I did notice its say at bottom when load, error in a to z crate. remount or restart itch may help. do i have a corrupted crate. problem is the a to z crate is huge with tons of subcrates.
dj-freestyle 4:59 PM - 21 May, 2012
question, i have 2 hard drive in my macbook. i put one were my cd drive used to be. could that cause that since i have music on both drives. im guessing yes?
dj-freestyle 5:02 PM - 21 May, 2012
thats what it is. i got it. i had a filler crate with all song from one hard drive and one song from the other so i deleted the one and crate doesnt move so thats what it is. solved it.
dj-freestyle 5:28 PM - 21 May, 2012
so thats not it. dam.
dj-freestyle 5:43 PM - 21 May, 2012
I had it fixed in scratch live and now itch wont open. kill me now.
dj-freestyle 8:05 PM - 21 May, 2012
should i keep all the muisc and serato program on just one of the hard drives so its not having to use 2 v2 files to read?
Serato, Support
David Wood 10:35 PM - 22 May, 2012
Hey Dj Freestyles,

I'd work through one Hard Drive at a time, rebuilding the Database V2 files. Testing each one at a time that it shows up. Serato can read from multiple Databases.

Regards
Dave W
dj-freestyle 3:30 PM - 23 May, 2012
Ya i switched everything to one drive. just seems better to trouble shoot and all is good. i think when you have mulitple v2's your just asking for issues. for videos i have to use a external so there isnt a option but for the lap top its fine and easier to fix. im back to normal. thnak you.
Serato, Support
David Wood 10:27 PM - 23 May, 2012
O.k, think your right on that one. Best to limit the possibilities.

I'll close this thread now, feel free to re-open if need be.

Regards
Dave W