Software help archive

A read-only archive of old serato.com help threads.

DDJ-Ergo -> Low volume of the headphones.

Product
Serato DJ Intro
Version
1.0.5
Hardware
Pioneer DJ DDJ-ERGO
Computer
Mac
OS
Platform
-
Matti 8:14 AM - 16 May, 2012
Hello, as well you can see in the description, I am using DDJ Ergo V with a Macbook Pro. I just wanted to know if you also have problems with the very low volume on the headphones.

Comparing the level of output on the VDJ and Traktor, Serato is almost unplayabe while mixing in clubs... (where obviously loud music is played). Surely it is not the matter of the headphones, because they work properly with other softwares ( Monster beats Solo HD).

So here comes my question... Is there any way to fix this issue? This seems to be very, very annoying.

Regards,
Serato, Support
David Wood 12:57 AM - 21 May, 2012
Hey Matti,

You can change the volume in the SETUP in DJ INTRO, look for the Cue level, this is the volume control for your headphone output.

Regards
Dave W
Matti 2:17 PM - 3 June, 2012
Thanks for the answer, eventually after 1.0.8 the sound in the headphones seems to be ok. However lights are still not working properly :(
Serato, Support
David Wood 4:07 AM - 5 June, 2012
When you say lights what do you mean?

Regards
Dave W
5:00 AM, 19 Jun 2012
This help request has been closed due to inactivity.