Hi DJGongshow,

are you rescanning all these by pressing the rescan button or have you also tried dragging and dropping certain folders onto the rescan ID3 tags button?

Mathew

same issue thanks

Did you mean same issue no matter what you do?

that's correct

If you check the relocatelostfiles.log file you'll see the problem track that is causing the crashes, it'll be the last track in the log after the crash. It's located in Music/_Serato_

This log is cleared on each startup so you'll need to check it straight after the crash/hang.

I would suggest deleting that track and relocating again.

does relocatelostfiles run at startup every time?

I get a number of seemingly random startup crashes, with and without hardware connected

Never had stability problems like this until I started using an external drive

System is retina MacBook Pro with max specs, 1 TB Buffalo external thunderbolt drive

ITCH is using about 2.3GB memory of 16GB

Relocate lost files only functions if you manually click it.

Does it happen when you don't have the external drive connected?

If you're getting startup crashes when the hardware is not connected it's likely that something in your _serato_ folder is causing these. What we would normally do is move the old _serato_ folder to the desktop (rename it too so you can tell which it is easily) and let ITCH create a new one.

Make a backup of the serato folders somewhere else too (a second backup)

Then rebuild the new _Serato_ folder with the contents of the older one, each time you add, start up ITCH until it crashes again.

This may not be easy if it's not crashing every time though.

Seems like I'm hitting a memory limit... if I don't load iTunes library it works

How large is your library?

this turned out to be an out of memory issue