Software help archive

A read-only archive of old serato.com help threads.

missing music in crates that were in the crates but are still in files

Product
ITCH
Version
1.8.1 (ITCH for Numark NS6)
Hardware
Numark NS6 + Numark NSFX
Computer
PC
OS
Platform
-
eddiec63 11:31 PM - 12 May, 2012
when i open ITCH and check my music in my library certain crate IE old school crate is missing music that was there before but the songs are still in my file and it takes out title and artist and replaces it with a track number
Serato, Support
David Wood 3:58 AM - 18 May, 2012
Hey Eddie,

Are you using iTunes library or is this in ITCH crates?

Regards
Dave W
eddiec63 8:54 PM - 18 May, 2012
its in the crates
Serato, Support
David Wood 10:34 PM - 20 May, 2012
Hey Eddiec63,

Your Database may have become corrupt.

Try this:

1) Close all programs

2) My music > _Serato_ > Database V2, rename this file to - Olddatabase V2. (if it's not in the my music folder search for _serato_ )

3) Re-open ITCH and see if things go back to normal.

Let me know if this helps

Regards

Dave W
eddiec63 1:47 PM - 27 May, 2012
hey Dave it seems like it fixed the problem I really appreciate your time on this matter Im sure I'll b back on with questions and solutions to any problem that I'll have with my NS6 thanx again
Serato, Support
David Wood 4:21 AM - 28 May, 2012
Hey Eddie,

Glad to hear it worked, i'll close this thread for now.

Regards
Dave W