Software help archive

A read-only archive of old serato.com help threads.

Problems with cue

Product
ITCH
Version
2.2
Hardware
Pioneer DJ DDJ-S1
Computer
PC
OS
Platform
-
Ringo 11:28 PM - 12 May, 2012
I am not getting the full sound in the headphones, all im hearing is bass and the surround sound of a song. I have tried different headphones and get the same result. Is there a setting that I can change to get the full sound thru the cue
Serato, Forum Moderator
Mathew C 5:13 AM - 18 May, 2012
Hi Ringo,

it sound like you may have an effect on. Can you open the DJ-FX panel and see if anything's on please?

Mathew
JonnyLove 4:52 PM - 18 May, 2012
What's your headphone set to? As in Master or Cue? Ensure it's moved all the way round to Cue.
Ringo 8:52 PM - 21 May, 2012
No DJ-FX are turned on and it is set to Cue
Serato, Forum Moderator
Mathew C 1:05 AM - 23 May, 2012
Can you check that under Setup>Mixer>Cue you don't have 'Overdrive' set all the way to the bottom?

If you raise this does it help?
Ringo 2:10 AM - 24 May, 2012
Matt C tried ur suggestion an I was still having the same problem so I went out an brought new headphones problem fixed. Look like the headphones died on me. Thanks for ur help.
Serato, Forum Moderator
Mathew C 11:53 PM - 24 May, 2012
Ah right! Thanks for letting me know, I'll close this thread off now.