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my faders get burn
A read-only archive of old serato.com help threads.

my faders get burn

Product
Scratch Live
Version
2.2.0
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
dj tony alvarez 7:44 PM - 12 May, 2012
i was cleanig the 3 of them and when i install it back i see smoke coming from the faders i have like 4 or 5 years with this mixer its the best mixer i ever have like it a lot !!! let me know guys what can i do /
i whant to buy the faders again are this for sale let me know a soon is possible thank yo serato !!!!!
wadup 1:27 AM - 13 May, 2012
send a private message to one of the guys from rane... they are very customer friendly.
Serato, Support
Mak T 12:17 AM - 14 May, 2012
Hey dj tony alvarez,

That is definitely a hardware issue, please contact the great guys at Rane to help you out with your mixer.

Good Luck.
Rane, Support
RafaelM 4:25 PM - 14 May, 2012
We do have Faders for Sale. They run $50 Ea. We are here Mon-Fri 8am to 5pm Pacific Time. Give us a call and place an order: 425 355 6000
dj tony alvarez 6:16 AM - 21 May, 2012
are this mixer too old for guaranty ???
Rane, Support
RafaelM 4:37 PM - 21 May, 2012
The Mixer is no longer under Warranty.
dj tony alvarez 2:56 AM - 22 May, 2012
no problem !!!!

Whant 1 fader a soon is possible

im in nogales arizona and i need it for the weekend
Rane, Support
RafaelM 4:12 PM - 22 May, 2012
Give us a call and ask to speak to the Parts Department. Have your Credit Card ready and order it. Tell them you want Overnight Shipping. That should do it.

We are here Mon-Fri 8am to 5pm Pacific Time --- 425 355 6000
5:00 PM, 5 Jun 2012
This help request has been closed due to inactivity.