Software help archive

Support
Mac OS X Mountain Lion with Numark NS6
A read-only archive of old serato.com help threads.

Mac OS X Mountain Lion with Numark NS6

Product
ITCH
Version
2.2
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
WOBBLE434 7:30 AM - 5 May, 2012
I updated my MacBook Pro to Mountain Lion a while ago but now when I try to connect my NS6 with Itch nothing shows up. Itch simply says "hardware disconnected." However, when starting the Itch software it recognizes the NS6 and then a split second later it says "hardware disconnected." Would a solution to this problem be released fairly soon? I am eager to get back to mixing and unable to do so right now and this is quite frustrating.
Serato, Support
David Wood 4:51 AM - 9 May, 2012
Hey Wobble434,

Mountain Lion isn't out yet, are you sure?
If you are talking about OSX Lion then i'd say it's not a compatibility issue, try downloading the latest drivers for your NS6 from the Numark site, link:
www.numark.com
Let me know how you go.
Regards
Dave W
PeterArnet 10:45 AM - 19 May, 2012
I am experiencing the same exact issue as Wobble434. The developer preview for Mountain Lion has been out for awhile. I began to experience the same issues as Wobble434 when I updated to Mountain Lion so I was wondering if an update for certain software/firmware would resolve this issue.
dizzyrocks2001 4:21 PM - 19 May, 2012
Give these guys a break. You're asking for an ITCH update for an operating system that hasn't been officially released yet?
Serato, Support
David Wood 10:42 PM - 20 May, 2012
No updates yet guys.

Regards
Dave W
11:00 PM, 3 Jun 2012
This help request has been closed due to inactivity.