Software help archive

A read-only archive of old serato.com help threads.

Playing a song

Product
ITCH
Version
2.2
Hardware
Numark V7 + Numark NSFX
Computer
PC
OS
Platform
-
kopatee20 4:59 AM - 4 May, 2012
Hello

I noticed a problem with my system. when i am playing some songs it will automatically just jump back to the beginning of the song when i have hot cue stored. I am not touching the button or anything it just jumps back to the beginning
Serato, Support
David Wood 4:16 AM - 9 May, 2012
Hey Kopatee20,

This is a bug we have found. I've logged it with our CRT team to look at a fix, couldn't say when it will be fixed. Sorry about that.

Regards
Dave W
kopatee20 10:16 PM - 18 May, 2012
well i still need help with this becuase its still happening and its really annoying
kopatee20 11:55 PM - 18 May, 2012
I just noticed a posted that you put up a few days ago. should I roll back too
Serato, Support
David Wood 10:37 PM - 20 May, 2012
Yes, if you'd like to roll back I'd suggest you do. ITCH 2.1 should be o.k i think.

Regards
Dave W
11:00 PM, 3 Jun 2012
This help request has been closed due to inactivity.