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saving/creating drops
A read-only archive of old serato.com help threads.

saving/creating drops

Product
ITCH
Version
1.8.1 (ITCH for Numark NS6)
Hardware
Numark NS6 + Numark NSFX
Computer
PC
OS
Platform
-
Zeus33 3:47 AM - 3 May, 2012
Having trouble saving my drops. ive downloaded a few drops that i wanted to keep and put them in the banks but lost them when I used the system the next day. Id greatly appreciate it if I could get some help with this problem
Thanks.
Serato, Support
Scott S 1:23 AM - 8 May, 2012
Hi there Zeus33,

What do you mean by "drops"? Are you talking about samples?

You have downloaded samples and you want them to permanently stay in the sample player?

If you could give me a bit more information hopefully we can fix this problem :)
Zeus33 3:26 AM - 19 May, 2012
i meant to say samples. and yes i am trying to get the downloaded samples to stay in the sample player. for some reason they dont stay and are also not playing wen triggered.
Serato, Support
Scott S 9:48 PM - 20 May, 2012
I see you are on version 1.8.1, have you considered updating to our latest version of ITCH?

Go into the Setup menu in ITCH and down the bottom left is "Check for updates".

Update to the latest version and let me know if you still get this problem.

Cheers :)
hamplifier 10:43 PM - 20 May, 2012
i have the same problem on 2.1 i just gave up trying to get them to stay there and just have to load them when i start itch up again , mine actually play tho
Serato, Support
Scott S 10:53 PM - 20 May, 2012
@Hamplifier, try upgrading to ITCH version 2.2. Let me know if this helps.

You can download it here > serato.com

Cheers
hamplifier 11:15 PM - 20 May, 2012
id rather just stay on 2.1 , it works fine for me and i dont really have a reason to go to 2.2 , i dont use the sp6 often enough for it to worry me
Serato, Support
Scott S 11:22 PM - 20 May, 2012
No worries hamplifier, sounds like 2.1 is treating you right then!

@Zeus33 - Any luck downloading the newest version of ITCH?

Cheers
12:00 AM, 4 Jun 2012
This help request has been closed due to inactivity.
Zeus33 7:02 PM - 9 December, 2012
i get them to play now and stay. but only off of my system. i cant use the short cut keys to trigger them from the keyboard for sum reason.
dizzyrocks2001 8:10 PM - 9 December, 2012
You probably have "keyboard shortcuts use shift key" checked in the setup menu... you need to uncheck that or use the shift key when using keyboard shortcuts.