Software help archive

A read-only archive of old serato.com help threads.

Video performance poor

Product
ITCH
Version
2.2
Hardware
Numark NS7 + Numark NSFX
Computer
Mac
OS
Platform
-
DJGongshow 11:59 PM - 1 May, 2012
Playing .mp4 format videos with h264 codec, CQ:20/keyint=25/AAC setting exhibits poor performance regardless of quality setting in Serato Video, very choppy

Same videos play smoothly in Quicktime or VLC.

I have buffer setting to maximum, what other options can I tweak?

System is MBP6,2 2.66GHZ/8GB RAM. Perian 1.2.3 installed
DJGongshow 7:07 PM - 13 May, 2012
Yes, still need help thanks
Serato, Support
Martin C 3:21 AM - 18 May, 2012
Hey DJGongshow,

Sorry about the slow response, our Support Team has been very busy.

Do you know the amount of VRAM your video card has? What kind of Video card is it?

Have you tried moving the video buffer setting to the left? What is your quality of your output in the Video settings?
DJGongshow 11:55 AM - 18 May, 2012
macbook pro mid-2010 with nvidia geforce gt 330m 512mb

graphics switching turned off
Serato, Support
Martin C 12:40 AM - 19 May, 2012
I would recommend moving the video buffer to around the 512MB rather than having it at the maximum.

What is your quality of your output in the Video settings?
DJGongshow 5:33 PM - 26 May, 2012
set to best quality... reducing the buffer helped considerably, now almost as smooth as quicktime
Serato, Support
Martin C 11:20 PM - 27 May, 2012
Sounds good :)


Feel free to post back up if you run any other issues, thanks!