Software help archive

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Unable to load songs into Database

Product
ITCH
Version
2.2
Hardware
Denon DJ DN-HC5000
Computer
PC
OS
Platform
-
Derek K 7:25 PM - 26 April, 2012
When I try to load folders into my library all it does is scans for a few seconds and then nothing. The files don't show up. I can load the files individually. But with a rather large library this could end up taking forever.
Serato, Support
David Wood 3:04 AM - 3 May, 2012
Hey Derek K,

O.k, just a few questions to gather a picture of whats happening.
Are you trying to move more than one folder at a time?
When you select all within a folder can you move all to Database?
What is happening when scanning?

Regards
Dave W
4:00 AM, 17 May 2012
This help request has been closed due to inactivity.